Randall Davis Email & Phone Number

Texas, United States

Dallas And New York

At Vee Technologies, I advise clients on quality and productivity. My teams solve clients’ business problems with innovations in skill, process and technology. With a brand promise of Extraordinary Outcomes, we embrace our clients with values of integrity, conscientiousness, social responsibility and trust.While leading operations consulting and service development, I drive revenue growth and profit for clients by invigorating core offers, building smart partnerships, disrupting adjacent markets, and delivering technology platform solutions. I generate our growth as a leading global business process outsourcer.We create global success through our own 10,000 student university, our committed talent, and our clients’ results. With the lowest turnover of any major BPO firm, long-term stability assures clients of quality and performance. Few firms can assemble a dominant leadership position. Six of the top 20 US health system will tell you we’re the best medical coding firm in the world! It’s such a pleasure to hear from clients how we’ve solved their problems.Our professional services leverage unique strengths of accuracy, competency and teamwork. We press our quality advantage with continuous skill and productivity improvement. Seasoned software engineering teams boost quality and security at lower cost with practical NLP, RPA and analytics. We deliver through an ISO 27001 Certified infrastructure. We’re growing dramatically with a just-right blend of culture, quality, value and new services, building solutions for the massive opportunities of industries embroiled in turmoil. By continuing to delight our clients, Vee Technologies is executing a stable and profitable growth plan. I’m thrilled to be laser-focused on 10x revenue by assuring success for our employees, our clients, and our stockholders.

Dallas

Built a breakthrough business model within a conservative company – identified and led development and launch of an enterprise cloud networking service (AT&T NetBond) for an ignored customer segment, without cannibalizing core business. Team: 8 direct reports; 210 matrix.IMPACT:– Revenue surpassed flagship cloud product within 6 months for a technology service that generates both direct and bundled revenue in a market adjacent to existing services.– Established dominant position as the premier platform for secure enterprise cloud networking, leveraging an SDN/NFV platform.– Closed major alliance relationships with market leaders in their own segments (Microsoft, IBM, HP, CSC, Amazon Web Services, Salesforce, SunGard, etc.). Channels signed and onboarded 73 enterprise customers in the last year.– Assisted core VPN business to achieve first revenue growth in 7 years by solving the problem of expensive, lengthy and risky migrations to cloud service providers. Per-client MPLS VPN sales increased nearly 20% when attached to AT&T NetBond.HOW I DID IT:Found an urgent and pervasive industry problem – CIOs faced a morass of business and technical constraints in connecting critical enterprise resources to cloud service providers. Then answered that problem by building a different business model than AT&T’s core VPN business with different customer segments, channels, cost structure, revenue stream and value propositions. The initial IBM and Microsoft alliances I negotiated were so large in terms of revenue and executive commitment that entrenched barriers could be finessed, and we created the product/market fit to disrupt a huge segment that competitors ignored. Ultimately, we built a Disruptor to an adjacent market (private data centers) and created a new market foothold (moving corporate applications quickly and safely to the Cloud). Then scaled it through cloud alliances—all while inoculating the core VPN business from disruption by competitors.

Bedminster, Nj

Full sales and deal P&L responsibility for the Networking Outsourcing business unit.Team: 31 direct reports; 38 matrix.IMPACT:– Significantly improved revenue, profitability and production efficiency for complex network outsourcing deals valued at $30M to $1B+ each after flat-to-down revenue for the prior 4 years. – $721M net new revenue, $471M above quota.– 29% increase in concurrent deal count enabled us to build and deliver more deals with the same staff for a higher average win value per staff member. – 80% improvement in on-time delivery performance increased client confidence in our solution and our competence.HOW I DID IT:Transformed sales and sales enablement with a core operating platform and improved product-market fit on a per-deal basis by rebuilding the deal review process to bring disciplined project management and robust analysis of the required services, success factors and winning price level. By producing a much better understanding of the deal’s requirements across the functions, we pursued better quality, more competitive deals with broad alignment for solving specific customer problems and resource allocation.

Bedminster, Nj

Reignited revenue generation and deal profitability for the network outsourcing business. We won large business volumes in a historically flat environment by aligning company’s business solutions with clients’ needs better than competitors. Team: 10 direct reports, 21 matrixIMPACT: – Surpassed $83M net new revenue quota for network outsourcing business by resolving long-standing problems with revenue generation and deal profitability. Closed $1.38B in deals.– An operations colleague said: “Your deals are a pleasure to run. (Client) is hitting all its SLAs, the client loves us, and we’re ahead of the financial plan."HOW I DID IT:Drove customer satisfaction AND profitability on a per-deal basis through relentless, iterative improvement to include building constantly-improving client relationships to understand their business as well as they do, aligning our business strategy with the customer’s interests, and rigorously modeling technology, volumes, pricing, costs, capital, revenue and P&L for deals.Using this approach, I was able to close a $200M+ deal with 30.1% EBIT – 50% above the minimum benchmark that most deals struggle to achieve. With IP transformation, VoIP, video and rigorous SLAs, this was the most profitable deal in the history of AT&T outsourcing. The client leveraged their new flexibility by executing previously-blocked business strategies.

Florham Park, Nj

– Closed $636M in business in increasingly responsible solutions sales and engineering roles. – Developed and closed $178M in transformational outsourcing agreements with a financial/media conglomerate — one of division’s most profitable $100M+ deals.– Acquired deep knowledge and experience in designing value into deals and ensuring deal teams thoroughly understand and earnestly implement solutions to clients’ business problems.In prior progressively responsible roles within AT&T’s Network Computing product line, I gained credibility in solving critical customer problems while designing and deploying complex network and IT solutions. My career began in technical sales where I was frustrated by technology solutions that didn’t solve customers’ problems. So I move to IT to learn, in depth, what it means to be an IT client. Whether I’m discussing problems with clients or functional teams – I lead service creation from experience based on solving real customer problems – as the customer.