Randall Mak Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Melbourne, Australia

● Spearheading Business Operations: strategic planning, customer relations, reputation, brand positioning, finances, business development, staff leadership.● Implementing strategic initiatives to propel the achievement of goals (gap analysis), maximise margins and expand market penetration opportunities. Trade show participation, sponsorship, brand ambassador recruitment.● Supply & Distribution: Constructed and implemented retail/wholesale master pricing, SKU creation and management, supply chain/logistics - overseas and local logistics and warehouse stock management.● Financial Reporting & Accounting: Bookkeeping, GL reconciliation, month end accruals, overhead control, profit & loss/cash flow analysis, balance sheets.● Sales & Marketing-Strategy: Market analysis current trends, investigate new product range. Analysing sales to reduce/increase stock and creating profitability reports. Local, international, channel analysis of competition ensuring market share, reputation and sales remain profitable.● Procurement: Screening vendors, negotiating pricing, lead time and quality assurance. ● Escalation point for product quality, lead time, development and order to delivery. ACHIEVEMENTS● Retail/wholesale master pricing: 300 SKU’s, 12 categories. Improved transparency, 100% reduction in misquotes, established competitive pricing within market.● Inventory management system. Integrated with stock in production/transit, 3PL pricing and master retail/wholesale pricing model. Supported sales with snapshot of available products enabling an efficient go-to market.● Strategized Supply Chain optimisation order to delivery. Optimised container fill, stock replenishment from 6 to 3 month turnaround. Increase client satisfaction and reputation for providing accurate ETA’s.● Increased sales by 30%. Online marketing campaigns targeting select product lines, event participation and recruitment of brand ambassadors.

Melbourne, Australia

● Subject Matter Expert Owner $120m budget - 9 billion litres - 1300 customers. Creation, pricing, variance analysis, forecast, commentary, bottom up build, top down reporting to management.● Supply & Distribution: Expert Finance and Operations - road/rail transport. Delivery of fuels from 20 supply/distribution centres.● Finance: accounting processes - end to end budget creation, variance analysis, month end accruals/journals, GL reconciliation, accounts receivable, ad hoc reporting, tariffing. ● Operations: Analysis of budget, volume, spend and forecast. Focal point and liaison between Finance and Operations. Gatekeeper of account receivable invoices. Spearheaded optimisation project reducing supply chain costs.● Procurement: Financial analysis of RFQ vendor contracts. Analysis of cost models - fixed/variable cost, utilisation, labour components.● Sales & Marketing: Owner SAP cost centre tariffing. Advisor to sales on cartage costs. Audited and analysed tariffing anomalies ensuring net balance zero.● Business Partnering/External Stakeholders: communicating financial information to non-finance stakeholders.● Business Management Reporting: Monthly, Quarterly, Annual Business Performance Reviews containing financial dashboards, waterfalls and commentary. Answering challenges on financial analysis/commentary.● SAP Super User: FI & SD administration, data, reporting, General Ledger, Cost Centres.● Team Lead for 2 reports in Finance Administration - Accounts Receivable. ACHIEVEMENTS● $120m budget - 9 billion litres fuel. Variances investigated, communicated and included in forecast.● Optimisation - scheduling efficiencies decreasing costs by 15%. Optimal Vehicle Supply Location Analysis.● Tariff Auditing resulting in 10% reduction in inconsistencies.● Contract analysis and commentary on vendor costs. Ranking vendor based on costs for accurate budget forecasting.● Leader 2x Finance Administration employees. Uphold reputation as timely payer of invoices.

Melbourne, Australia

● Financial/operational analysis and tracking of the Shell Transport Budget $120m.● Processing 3PL invoices in accordance with contractual agreement and payment procedures.● Identified redundancies in processes streamlining business critical reporting. ● Development and analysis of pricing cost models. Creating RFQ pricing models for tenders. ● Analysis of fuel delivery data, finding efficiencies to reduce costs. Facilitated meetings with Operations/Sales & Marketing to implement optimisation projects.● Preparing data for analysis, presenting results in Business Performance Reviews. Finance and Operational KPI tracking and Dashboard commentary. ● Knowledge of Australian road and rail. Logistics constraints: vehicle mass loading, customer site access restrictions, heavy vehicles rigid, triaxle, b double, road train, dangerous goods handling and safety for people and environment. ● Relationships with 3PL logistics providers and knowledge of operating scope: ○ Road: Linfox, Cootes (McAleese), Toll Energy, Northfuels, Scotts, McColl’s○ Rail: ARG Group (WA and QLD Rail) ● Safety Mindset: HSSE (Health, Safety, Security and Environment) commitment to protect people and the environment. Work culture - safety first. ACHIEVEMENTS● Conducting workshops with Operations stakeholders providing education of Logistics Finance and influence on day to day operations. Communicated budget and analysis of fuel deliveries highlighting potential for optimisation resulting in cost savings. ● Finance representative: championing relationship between Finance and Operations. Sharing knowledge, communicate ideas, understand key drivers of business and co-operation to contribute to department success. ● Constructing process for extraction and collation of SAP data. Creating ‘base’ data for financial reporting. Reducing redundant reports and determining value add to stakeholders.● Future Leaders Course. Process Improvement, People Management, Project Management (Six Sigma).

Melbourne, Australia

● Specialist Global role in HP Business Support Operations. ● Managed $20m portfolio of IT support contracts for multinational companies within Asia Pacific.● Subject matter expert in Asia Pacific for Support Contacts setup and configuration in SAP.● Supporting Business Development Managers in providing quotations and analysis of contractual Service Level Agreements.● Managing annual schedule of expiring contracts and planning renewals process to ensure Business Development Manager have accurate and complete renewal documentation.● Invoicing and accounts specialist for cross border international billing. Managing currency conversion and co-ordinating with Credit & Collections payment terms. ● Managing workflow of SAP admin tasks with GBC (Global Business Support Centre) in India.● Analysis of missing billings in SAP. Account Balancing invoices to determine reasons for system mismatch and taking action to clear missing billings. ● Data cleansing of IT hardware serial #’s in SAP installed base. ● Advisor for SAP SD & MM for administration of master data and sales document creation. ACHIEVEMENTS● Identified and implemented cost-saving initiatives of $50K through removing redundant/non-business critical/end of service life IT infrastructure from customer hardware profiles.● Department advisor on global contract setup. First point of contact in Australia for all multinational organisations requiring consolidated IT support. ● Asia Pacific subject matter expert for Global support contracts. Spearheaded weekly workshop with Asia Pacific colleagues to improve IT asset registry accuracy and discussions for process improvements. Skilled in negotiating with diverse cultures and championing co-operation. ● 100% on all KPI metrics:○ Contract renewal preparation 1 month before expiry.○ SAP Workflow Management – missing billings (account balancing)○ Credit & Collections – commentary for late payment of invoices and assisting in expediting payment process.