Randall Northcraft Email & Phone Number

Indianapolis, Indiana, United States

Responsible for the implementation of technology to all Field Management, SalesAgents and Financial Planners nationwide, aimed at increasing productivity,supporting marketing programs and meeting budget targets. Created distance learningcourses, strategies and delivered training via web based conference tools. Developspecifications and implemented a personal Financial Planning Platform. Assisted in thedevelopment of special projects and programs. Consulted with field offices andmanagement in technology needs and strategies. Lead a project to target millennialcandidates for Financial Services Sales positions via a modern interactive website.

Implemented new procedures in offices across the Mid-America Territory aimed atimproving core skills. Advised Managing Directors and Sales Managers in thedevelopment of their planning readiness and infrastructure. Planned, designed anddelivered course content for regional and national meetings. Created and implemented aNational Para-Planner training course and monthly teleconferences to provide Para-Planners with current information. Served as a primary instructor at the PlannerCentralized Schools and as the primary point of contact for Planner software andAdvantage Account issues.

Implemented, developed and improved core skills with eld offices across thecountry. Provided training through several methods including on-site training, nationaltraining meetings and one-on-one consulting. Planned national meetings and designedand delivered course content. Assisted in delivering a new training program, a newselection process and new sales support systems to selected eld offices as the companymade the shi to nancial planning. Instructed and trained new Planners at the PlannerCentralized Schools.

Coordinated training programs, delivered instruction and coaching of sales skillsfor New and Developing Agents. Participated in the recruitment and selection of newAgents and assisted Agents on joint eldwork. Developed and implemented a new skillbased training program.

Instructed users in Windows, MS-Office, electronic mail, custom nancial so wareand mainframe databases. Identi ed problems, diagnosed causes and resolved technicalsupport issues. Implemented Contact Management So ware for the Financial ServicesOffice. Recruited, screened, hired and trained Marketing Assistants. Consulted withAgents to determine need for Marketing Assistant support. Implemented Value BasedSelling strategy.

Worked in retail sales specializing in Apple Macintosh hardware. Transitioned to acorporate sales position servicing smaller accounts and general customer requests.Promoted to Front End Manager where I was responsible for operations includingcustomer service, corporate relations, and point-of-sale.

Ba, E

Courses focused on the use of technology and E-Business tools to support new and existing business models.

Education record