Randall Bryant Email & Phone Number

Greater Atlanta Area

Collective Insights is a management and technology consulting company that brings experience, expertise and proven approaches to solve the most demanding and challenging business problems facing our clients. By leveraging technology and service, we deliver high quality, honest and actionable results.

Greater Atlanta Area

Was accountable for implementation, assessment, and upgrade engagements across a diverse set of clients and industries and across the HPE Software product portfolio including Project and Portfolio Management (PPM), Executive Scorecard (XS), IT Service Management (ITSM), and Application Lifecycle Management (ALM)Key Highlights: -Responsible for revenue and margin goals and engagement margin within 5% of booked Engagement Gross Margin (EGM) including current engagement running at +7% or original baseline margin-Managed project and program teams of 3 - 10 resources across time zones with both nearshore and offshore participants-Responsible for engagement staffing, client relationship management, customer escalation, and customer net promoter scores-Successfully negotiated and delivered project extensions in 2016 and 2017 leading to incremental sales of $600,000+ on existing engagements-Planned and facilitated Directed Design workshops to architect solutions based on customer needs and Best Practice approaches-Lead Solution Architect on engagements to determine IT Governance maturity, perform solution assessment / health check, and upgrade viability-Awarded Professional Services Incredibles - top 3% of consultants World Wide-Served as acting Consulting Manager (in Consulting Manager’s absence) managing the monthly forecast/revenue cycle and deal governance process

Greater Atlanta Area

Responsible for implementation of the IT Governance / Project and Portfolio Management Center software (On Premises and SaaS) and processes for clients. Provide Requirements Analysis, Design, and Development assistance related to ITG/PPM projects . Business Development and Pre Sales Support responsible for statement of work development, cost modeling, and deal governance review

Greater Atlanta Area

As one of the early employees of a new division at Amdocs, facilitated the standup of a Project Management Office (PMO) to support existing long-term CRM software engagement. Responsible for implementing a to-be standard project management and reporting process used division-wide. Maintained multiple project plans for engagement in a MS Project Server based system ensuring milestones of those plans were met. Compiled weekly client-facing status report and led client meeting to review status and address open issues and risks. Managed effort to provide weekly resource availability charts to client.

Greater Atlanta Area

Project Team Lead for the Technical Architecture, Testing, and Small Application Development teams managing and supporting multiple applications and software releases for the client. Responsible for 15 resources including work assignment and yearly reviews for each. Successfully managed efforts to get Accenture team to Capability Maturity Model (CMM) Level 3 by designing, tailoring, and documenting processes based on SAM and Method/1 methodologies. Designed and built project estimator, issue/risk tracking tool, defect reporting tool, and work request tracking tool in Remedy, MS Excel, and MS Word for day-to-day management of the supported applications.Managed weekly meetings with senior customer leadership, delivering status, making staffing decisions, prioritizing work, and proposing new work

Greater Atlanta Area

Served multiple roles across numerous Communications and High Tech clients including:-Implementation Team Lead for the implementation of Clarify system for a Service Delivery Help Desk responsible for supporting an internal Accenture company that supplied interconnect services to leading Competitive Local Exchange Carriers (CLECs) in the telecommunications industry-Developer in a collaboration with Radiant Systems and Siebel representatives in developing a prototype Point of Sale and Customer Relationship Management (CRM) system for use in cellular retail stores coupling a Windows CE Terminal to an NT Server running Microsoft Terminal Server to fully utilize both the native Radiant CE Application (Lighthouse) and Siebel functionality running in a Terminal Server Window-Developer of the standards and templates for use in estimating, design, coding, and testing activities for Accenture Clarify engagements-Team lead for a Production Support team that included Accenture analysts and client resources responsible for fielding user requests and responsible for the rollout of monthly Production Support releases -Developer responsible for creating functional and technical design specifications and developing functionality for proposed customer changes to Clarify ClearSupport including GUI and database changes -Developer on the design and development of a Billing interface for Clarify writing ClearBasic code and conducting inter-team test cycles of the complete Billing system

Master Of Science - Ms, Analytical Chemistry

Bachelor Of Science - Bs, Chemistry