At Infosys, I provide engineering support and solutions to clients using Microsoft Dynamics 365 and Azure, two of the leading cloud technologies in the market. I have earned multiple Microsoft certifications that demonstrate my proficiency and expertise in these platforms, such as Dynamics 365 Sales and Customer Service Functional Consultant Associate, and Azure Administrator Associate.My background in Mechanical Engineering from Walchand Institute of Technology has given me a strong foundation in mechanical design, analysis, and automation, which I have leveraged in various service engineering roles. I have improved customer satisfaction, increased efficiency, and reduced costs by applying my skills in CRM, SQL, and service engineering. I am passionate about learning new skills and tools, collaborating with diverse teams, and becoming a senior system engineer and a trusted advisor for my clients.