Randi Dofat Email & Phone Number

• Freebird is an e-commerce company creating high-end head shaving technology for all beautiful bald people. My position includes creating and implementing an influencer marketing strategy, negotiating, risk management.
• Partnered with 100+ creators across all platforms (YouTube, TikTok, Instagram, Facebook, etc)
• Collected over 600 unique content assets used in over 400 paid social ads
• Collaborated with executive leadership to define partnership strategies and objectives
• Tracked KPIs to measure the success of partnership initiatives (ROI & CAC)
• Managed contract negotiations and creator fees

• Designing social media posts for Instagram, Twitter, and Facebook
• Scheduling and planning social media posts on all platforms
• Editing videos/post for Tiktok and Instagram
• Managing the Freebird Influencer Partnership Program
• Influencer reach-out
• Creating copy for all social media posts

Austin, Texas, United States

• Learned the basics of UX and UI design
• Worked on beginner UX projects and one case study
• Experience with conducting interviews
• Experience with creating wireframes and prototypes on Figma

Austin, Texas, United States

• Periodic and daily upkeep of social media across all platforms (regular posting, interacting, commenting, researching best practices, scheduling, planning content).
• Creating and assisting with multiple social media strategies.
• Constantly coordinating with marketing campaigns and rollouts.
• A/B testing and optimizing social media ads and posts.
• Setting SMART goals for objectives.
• Writing and creating captions/text for social media posts and ads.

Overland Park, Kansas, United States

• Operating a CRM system.
• Constant communication with clients, nurses, and other branches.
• Tracking recruiter metrics and shift count.
• Onboarding nurses, assigning contracts, and PRN work.
• Continuous use of Assurehire, DocuSign, and Jabber

Kansas City, Missouri, United States

• Manage the Company’s social media platforms such as Facebook and Twitter.
• Address customer comments and requests via social media platforms.
• Resolve customer complaints in a timely manner.
• Respond to customers and phone calls via Avaya, Spredfast/Khoros, and Kana software.
• Created and reviewed cases for clients through Salesforce and Kana.
• Staying abreast of product information and update to inform clients and the Company’s customer base.

Topeka, Kansas, United States

• Created a calendar specifically designed for first-generation students attending Washburn University.
• Used InDesign, Photoshop, and other Adobe software to create educational materials.
• Consistently met strict deadlines.

Topeka, Kansas, United States

- Provided outstanding customer service in a fast-paced environment.- Manage multiple customers quickly and efficiently through attentive service and precise order taking.

Gardner, Kansas, United States

Topeka, Kansas, United States

- Provided creative expertise for a major student organization responsible for the Washburn Review, Bod Magazine, and yearbook.- Contributed to creative journalism writing to the organization’s newspaper.- Prepared freelance graphic artwork and designed images for the newspaper.- Hosted events.- Edited and provided peer review on journalism articles.