Randi Smith Email & Phone Number

Crossville, TN, US

United States

Remote

Crossville, Tennessee, United States

Managed territory of 6 counties to build relationships with referral sources in order to increase referrals for elderly patients with terminal illnesses to utilize hospice services.

Sparta, Tennessee, United States

Managed Halo staff members and ensured revenue driving productivity.-Hired, trained, and communicated effectively with all staff members.-Conducted new employee onboarding, assisted with training, and held staff accountable to company vision, goals, and guidelines.-Ensured quality apparel was delivered to each customer and met Halo standards.-Developed new.

Sparta, TN

Streamlined and implemented effective operational strategies to meet client/customer needs.-Managed teams of production, fulfillment, and customer service employees.-Communicated with owners and other managers about shifting company priorities and orders.-Identified potential problems and points of friction and worked to find solutions in order to maximize.

Sparta, TN

Systematically managed project timelines, solutions, and execution.-Created and carried out daily/weekly/monthly production schedules-Broke down orders for staff to clearly see each step involved in fulfilling each order to customer's expectations.-Created, carried out, and improved systems to make workflow seamless.-Managed production staff's follow.

Sparta, Tennessee

Managed B2B and B2C customer relations to provide impeccable experiences with Halo Productions and Halo Brand.-Interacted with customers and handled any customer queries and/or complaints in a timely manner.-Maintained relationships with profitable clients.-Key holder for both storefronts, when needed, stepped in to run store operations.-Assisted customer.

Sparta, TN

Assistant at Halo Fulfillment Center for Crossfit Mayhem, provided operational and organizational solutions to meet client standards and expectations.-Aided Fulfillment Manager with filling online orders.-Assisted with creating systems, processes, and protocol for meeting Crossfit Mayhem initiatives, regulations, and timelines for their order.

Sparta, Tennessee

Managed storefront and B2C customer relations to provide impeccable experiences with Halo Brand.-Greeted and communicated weekly/daily/monthly specials and sales to each customer that walked into the store.-Managed all merchandise in storefront keeping it properly stocked, counted, and mixing up product placement to assist in driving sales.-Created.

Tennessee

Managed and pioneered B2B customer relations to provide impeccable experiences with parent company's four t-shirt brands.

Columbia, South Carolina Area

• Managed B2B and B2C customer relations to provide impeccable experiences with each of our five in-house t-shirt brands.
• Helped to generate over $60,000 in sales, co-managed showroom, and juggled multiple projects and duties at the AmericasMart 2019 January Gift Show.
• Setup CRM software (Nutshell) to build and maintain effective relationships with B2B customers, also logged and monitored leads and activities daily.
• Collaborated with National Sales Manager to train state sales representatives and CES team members to lead effective sales and product training.
• Oversaw small team, ran sales reports, and provided innovative ideas to enhance marketing content and strategies based on customer feedback.
• Consistently met KPI’s required and went above and beyond to improve processes throughout the company.

Columbia, South Carolina Area And Charleston, South Carolina Area

• Prospected new customers of high-end liquor brands and created brand loyalty by conducting specialized promotions at liquor stores, bars, and events.
• Conducted basic quantitative marketing research and reported findings of trends in sampling and purchases of specific products.
• Enhanced company’s methods of promoting products by suggesting changes that could be made to improve quality of promotions and increase sales.

Irmo, South Carolina

• Mixed and sold cocktails, spirits, wine, and beer to customers, take food orders, and ensured that all customers were taken care of in a timely manner.
• Mixed, recommended, and boosted sales of mixed drinks, shots, and beer selections.
• Stocked beer, liquor, and wine to ensure customers had a wide selection to choose from.
• Handled cash and credit card transactions.
• Ensured that regular customers continued to be satisfied with their service.

Columbia, South Carolina Area

• Managed contract customer accounts and served as liaison between customer and Production Manager.
• Improved production operations by notating detailed print instructions in the company’s system (Printavo).
• Managed accounts receivable to ensure that customers fully paid for their orders in a timely manner.
• Increased profits by reducing operating expenses through blank goods purchasing.
• Assisted with in-house sales, product quality control, manual screen printing, customer service, social media marketing, shipping and receiving.
• Reduced production bottlenecks by evaluating potential job road-blocks and problem solving with Production Manager.

Columbia, SC

Columbia, South Carolina Area

• Utilized company’s direct marketing strategies to promote Fortune 500 clients’ products inside of big-box retailers while coaching and managed small teams.
• Earned title as Stylehouse National mentor and traveled to various states to coach brand ambassadors in sister offices how to consistently and effectively drive sales for the client’s campaign.
• Managed team meetings, taught marketing strategies to new hires, organized networking calls, attended business breakfasts/dinners/events, and hosted conference calls for business partner’s teams.
• Learned to personally recruit, conduct interviews, and train individuals to add value to the Diverge team.
• Created creative training content to be shared in-house and with sister offices.
• Provided organizational solutions to ensure campaign events were maximized and ran efficiently.Other Duties:-Protected relationship with Worldwide retailers and Fortune 500 clients by keeping events compliant to their.

Columbia, South Carolina Area

Charleston, SC

• Organized, directed, and controlled project activities of hybrid creative agency, under direction of Project Manager.
• Aided in creative direction for merchandising products and marketing strategies for clients such as ESPN, Paramount Pictures, South Carolina’s Columbia Visitors Bureau, and YALLFest.
• Managed e-commerce portal, website content, and merchandise booth for the sponsored event, YALLFest hosted in Charleston, SC.
• Researched and presented innovative and customizable promotional marketing materials for client events and companies.
• Served as liaison between PNB and clients, coordinated project activities, and assisted Project Manager and Creative Director in fulfillment tasks.
• Created project timelines and assisted Project Manager in managing client budgets.

West Columbia, SC

• Created unique designs and works of art for customers.
• Prepared automobiles and motorcycles for paint and repairs.
• Assisted owner/head artist with motorcycle and automobile paint jobs.
• Helped owner/head artist with motorcycle and automobile repairs and customizations.
• Assisted in maintenance and operations of both shops.
• Responsible for other various tasks assigned by owner/head artist.

Columbia, SC

• Mixed, created, and sold cocktails, shots, and beer to customers, while aiding in a creating a fun-filled atmosphere for customers.
• Mixed, recommended, and boosted sales of mixed drinks, shots, and beer selections.
• Ensured customer satisfaction and workplace cleanliness.
• Handled cash and credit card transactions.
• Conducted nightly closing reports.
• Aided in restocking liquors and beers.

Strom And Blatt Pools

• Patrolled pool area to ensure patron safety
• Ensured cleanliness of surrounding pool area for safety purposes
• Ensured cleanliness of pool for safety purposes
• Performed Ch and Ph tests and logged findings in order to maintain proper chemical levels
• Assured parents that their children were safe during swim lessons and swim meets by scanning pool areas during shifts
• Trained and met certification requirements for Lifeguarding.

Columbia, SC

• Mixed, created, and sold cocktails, shots, and beer to customers, while aiding in a creating a fun-filled atmosphere for customers.
• Mixed, recommended, and boosted sales of mixed drinks, shots, and beer selections.
• Ensured customer satisfaction and workplace cleanliness.
• Handled cash and credit card transactions.
• Conducted nightly closing reports.
• Aided in restocking liquors and beers.

Columbia, SC

• Boosted sales of specialty cocktails and promoted signature drinks to customers, while providing a fun-filled and relaxing environment.
• Mixed, recommended, promoted, and boosted sales of specialty cocktails, shots, and signature drinks.
• Created a new system for storage and organization of alcoholic beverages and supplies for all fellow bartenders.
• Ensured customer satisfaction, workplace cleanliness, and quality service despite a fast-pace, demanding work environment.

Columbia, SC

• Mixed, created, and sold cocktails, shots, and beer to customers, while aiding in a creating a fun-filled atmosphere for customers.
• Mixed, recommended, and boosted sales of mixed drinks, shots, and beer selections.
• Ensured customer satisfaction and workplace cleanliness.
• Handled cash and credit card transactions.
• Conducted nightly closing reports.

West Columbia, SC

• Improved store sales by promoting sales available and by communicating to customers the importance of understanding the tanning process and proper equipment and products to use.
• Implemented suggestive selling techniques to generate higher sales.
• Obtained a DHEC certified Tanning Technician Certification with Honors.
• Generated an estimate of over $100,000 in sales for the company.
• Obtained top commission performer status for majority of time worked there.
• Managed store computer systems, data, and financial transactions.

Bachelor Of Business Administration (B.B.A.), Marketing/Management, Minor In Graphic Design

Activities and Societies: Service Saturdays with USC, Alpha Lamda Delta

Education record

Activities and Societies: Beta Club, Mu Alpha Theta, FFA, Prom Committee, Miss Tiger Pageant, Yearbook, Broadcast/Journalism, Newspaper.