Randolph L. Email & Phone Number

Circleville, OH, US

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

Circleville, Ohio, United States

Dubai, United Arab Emirates

• Oversee all aspects of the aftermarket service budget and formulate strategic plans for the attainment of sales targets and expansion of customer base
• Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
• Ensuring excellent technical services and practices from technical staff to increase customer satisfaction
• Designed and implemented effective sales strategies to ensure business development in the short, and long term
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
• Conduct price and contract negotiations with clients to establish contract details and attain profit margin

Columbus, Ohio Area

• Manage and coordinate 15 to 20 field service engineers
• Provided supports and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair
• Prepare, meet and present sales proposals to decision makers and negotiate purchase agreement
• Build and maintain customer relationships by personally managing service execution from point of sale
• Create and maintain weekly work schedule to coordinate service on project work, start-ups, quoted repairs and emergency demand situations
• Developed department reports that help manage internal business and forecast sales

• Receive and posted funding, commitment and obligation documents to accounting and budget systems
• Receive and post documents to accounting/budget systems
• Maintain files and prepare financial reports/travel vouchers
• Review contracts, invoices and receive reports

• Prepared, processed and maintained forms, reports, logs, records for command
• Responsible for safety briefings along with risk management prior to training events
• Enforce regulations and guarding entrances to military facilities

Columbus, Ohio Area

• Manage invoice processing workflow, balancing resources to ensure agents receive promoted payment within Forward Air's commitment structure
• Review quality of team's output, providing feedback and training, and reporting repeating and continuous issues to the appropriate personnel
• Coach and train team members on correct procedure throughout Forward Air
• Review compliance with billing/claim procedures, and recommend process changes as appropriate.
• Work with internal and external resources to coordinate manual billing activities (payment research, stop payments, checks re -issues, etc.) as required
• Correcting anomalies, and disputes on services prior to invoicing through a re -bill procedure within the corporate guidelines

Columbus, Ohio Area

• Prepare logistics and support plans, deployment timelines and budget requirements for planned or new operations
• Develop and implement methodologies and tools to enable effective execution of logistic plans
• Manage logistics operations, including, material and personnel
• Ensure timely, accountable and cost -effective delivery of cargo
• Ensure that supervised staff members are adequately trained and cross -trained, and Identify additional training needs to achieve high working standards
• Develop and implement logistics support policy, procedures and methodologies to the common benefit

Certificate Of Sales Growth

Other, Business Administration And Management, General

Other, Business Administration And Management, General