Randy Castillo Email & Phone Number

Muntinlupa, Ncr, Ph

Muntinlupa, National Capital Region, Philippines

Im a freelance graphic designer and hotelier in profesion.i have an excellent knowledge in Adobe illustrator, Adobe photo shop and adobe xd. I would love to share my portfolio with interested conpany.

Philippines

United Arab Emirates

Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service consistently achieved.Implement new company policies and procedures by developing plans and instructing staff.Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.Create a positive guest experience by delivering a… Show more Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service consistently achieved.Implement new company policies and procedures by developing plans and instructing staff.Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.Create a positive guest experience by delivering a high level of service and ensuring all staff engages guests to understand their needs and exceed expectations.Consistently monitor product and labor costs to remain within goals.Awards:Abu Dhabi What’s On Award 2014 “Favorite Ladies Night”Abu Dhabi What’s On Award 2013 “Favorite Ladies Night”Abu Dhabi What’s On Award 2013 “Favorite Dj”Ahlan Awards 2013 “Best Night Club”Ahlan Awards 2013 “Best Ladies Night”Ahlan Awards 2013 “Best Dj”Trip Advisor Certificate of Excellence Show less

Assisting in updating of the outlet logbook at the end of the shift.Update the Manager and Chef regarding all guests’ feedback & commentsAssisting in planning the staff schedule on weekly basis. Assisting in keeping records of all operating equipment. Ensure that accurate inventory supplies are done at the end of every month.Attending the F&B briefing in the absence of the ManagerEnsure that the restaurant is clean and that all equipment are in working condition… Show more Assisting in updating of the outlet logbook at the end of the shift.Update the Manager and Chef regarding all guests’ feedback & commentsAssisting in planning the staff schedule on weekly basis. Assisting in keeping records of all operating equipment. Ensure that accurate inventory supplies are done at the end of every month.Attending the F&B briefing in the absence of the ManagerEnsure that the restaurant is clean and that all equipment are in working condition table alignments, table settings, lighting, sound system etcEnsure that there are sufficient service personnel on the floor at all meal periods.Motivating the team in achieving target by product knowledge and practical training.Resolve customer complain, as well as internal conflict amongst the colleagues.Providing superior guest service and monitor guest satisfaction.Accomplishments:Overall-In-charge of the training and learning of new colleagues in the Fishmarket.Increase regular numbers of guest in the restaurant.Achieving monthly budget and increase of average check. Show less

Abu Dhabi Primary Duties and Responsibilities:Responsible of par stocks and monthly inventory of the bar.Maintain consistency in quality of beverage and serviceHas good general menu, wine and beverage knowledgeContinuously suggests new concepts and improves existing processes that will benefit employees' role, revenues, costs and guest satisfactionAssigns responsibilities to the subordinates implementing multi-tasking principles and checks their progress… Show more Abu Dhabi Primary Duties and Responsibilities:Responsible of par stocks and monthly inventory of the bar.Maintain consistency in quality of beverage and serviceHas good general menu, wine and beverage knowledgeContinuously suggests new concepts and improves existing processes that will benefit employees' role, revenues, costs and guest satisfactionAssigns responsibilities to the subordinates implementing multi-tasking principles and checks their progress periodicallyEnsures the cleanliness of all equipment and the workplace at all timesAlways cooperates with all colleagues and supervisors within the departmentTakes part in internal training courses and to implement what has been learnt to practiceHandles guest enquiries in a courteous and efficient manner, solves guests' problems and ensures to follow upAccomplishments:Overall bar in charge with less supervision of Manager.Achieving the highest record breaking bar revenue.Rearrange the bar setup, beverage menu of restaurant. Show less

Major role in the Company:Recognize customer intoxication Understand government alcoholic beverage service regulations Understand government health, hotel or food service regulations Check ID to ensure minimum age requirement is metCompletes daily bottle beer reconciliation and liquor report, review any shortages and overages and records them for management review.Follow work schedule provided and review upcoming events.Setup bar area and seating area prior to… Show more Major role in the Company:Recognize customer intoxication Understand government alcoholic beverage service regulations Understand government health, hotel or food service regulations Check ID to ensure minimum age requirement is metCompletes daily bottle beer reconciliation and liquor report, review any shortages and overages and records them for management review.Follow work schedule provided and review upcoming events.Setup bar area and seating area prior to opening.Checks opening inventory, notes any shortages or changes.Pours and dispenses alcoholic beverages to legal age guests.Rotates and restocks bar coolers, with inventory from walk-in cooler.Maintains security of all bar supplies and inventory.AWARDS:2nd Place Havana Rum Mixologist Competition held in Emirates Palace Abu Dhabi.Champion Internal Hotel Mixologist Competition.Costa Crociere Shipping (Prestigious Luxury Ships)Ship : Costa Fortuna (HACCP COMPLIANT)Iterinary : Mediterranean Show less

Costa Crociere Shipping (Prestigious Luxury Ship)Ship : Costa Classica (HACCP COMPLIANT)Iterinary : Mediterranean

Costa Crociere Shipping (Prestigious Luxury Ships)Ship : Costa Victoria (HACCP COMPLIANT)Iterinary : Mediterranean/CaribbeanPosition Title : Shipboard personnel (Barboy)

2 Yrs Experienced EmployeeSpecialization : Food/Beverage/Restaurant ServiceIndustry : Shipping

Bachelors/College Degree, Marine Transportation

High School Diploma, High School/Secondary Diplomas And Certificates