Randy Craig Email and Phone Number
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Randy Craig personal email
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25+ years in escalating roles as a technologist, team leader, and senior manager. I have an excellent analytical talent and thrive in creative, conceptual environments. Strong customer-focused business perspective. Ability to understand business drivers and to propose solutions to meet business needs. Ability to act in a consultative role. Excellent interpersonal, client and communication skills. Proven ability to work with diverse groups across locations. Proven ability to achieve intended objectives through others. Proven ability to positively influence others and bring diverse groups to consensus.Specialties: Large enterprise voice infrastructure technologiesLarge call center technologiesProduct validation operations/managementSustaining engineering operations/managementCustomer Service operations/managementKnowledge/Solution management techologies
Clearspan Communications
View- Website:
- clearspan.cloud
- Employees:
- 27
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Director, EngineeringClearspan Communications Jul 2019 - PresentPlano, Texas, United StatesTeam leader, coach, culture driver, and systems architect.
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Sr. Manager, Systems EngineeringClearspan Communications Feb 2014 - Aug 2023Plano, TxResponsible for architecture, integration, and validation of Clearspan IP-PBX and VoIP Managed Service offering.
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Manager, Systems EngineeringAastra May 2012 - Jan 2014Frisco, Texas, UsaResponsible for architecture, integration, and validation of Aastra's Clearspan IP-PBX and VoIP infrastructure offering. -
Systems EngineerAastra Jan 2008 - May 2012Frisco, TxPrimary architect and integration developer of Aastra's Clearspan IP-PBX.
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Research & Development AdvisorAastra Intecom Aug 2005 - Jan 2008Third-party technology evaluation, systems integration consulting and program management, strategic product development consulting, strategic product Alpha test phase management
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Director, Product Support EngineeringAastra Intecom Jan 2004 - Aug 2005Provide technical and organizational direction for 3rd/4th tier support teams and product validation teams. Primary objectives are product defect containment and product support enablement. Escaped defect backlog reduced by 80% and defect containment increased by 82% during tenure.
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Director, Technical ServicesEads Telecom North America Jul 2000 - Jan 2004Provide technical and organizational direction for 2nd/3rd tier support teams in a 24 x 7 support center. Primary objectives were customer satisfaction and tier 1 support enablement. Increased customer satisfaction to 98% during tenure.
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Manager, Technical SupportIntecom, Inc Apr 1995 - Jul 2000
Randy Craig Skills
Randy Craig Education Details
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Undergraduate Work
Frequently Asked Questions about Randy Craig
What company does Randy Craig work for?
Randy Craig works for Clearspan Communications
What is Randy Craig's role at the current company?
Randy Craig's current role is VoIP Systems Architect.
What is Randy Craig's email address?
Randy Craig's email address is ra****@****tel.com
What is Randy Craig's direct phone number?
Randy Craig's direct phone number is +146936*****
What schools did Randy Craig attend?
Randy Craig attended Central Washington University, Columbia Basin College.
What are some of Randy Craig's interests?
Randy Craig has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Randy Craig known for?
Randy Craig has skills like Voip, Sip, Unified Communications, Telecommunications, Telephony, Ip, Wireless, Acd, Managed Services, Ethernet, Sip Trunking, Team Leadership.
Who are Randy Craig's colleagues?
Randy Craig's colleagues are Kyle Bush, Ramiro De La Fuente, Robin Smith, Ross Hubble, Thomas Weston, Barry Mcnatt, Jesus Rodriguez.
Not the Randy Craig you were looking for?
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Randy Craig
Assisting Organizations Of All Shapes And Sizes Find Their Windfall Of Funding By Leveraging Our Patent Pending Systems.Columbus, Ohio Metropolitan Area3bluemobilesolutions.com, trajectory.cc, mcpc.com1 (800) 7XXXXXXX
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Randy Craig
Director Of Communications @ Interfaith America | Writing, Editing, Communications Strategy | Published AuthorChicago, Il3sbcglobal.net, ymca.net, ymca.org -
Randy Craig
Burlington, Ma5everbridge.com, gmail.com, hotmail.com, bazaarvoice.com, everquote.com6 +178172XXXXX
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