Responsible for selling and collecting payment for products such and stamps, prepaid envelopes, money orders and postal products. Daily assists customers in determining mail class needed to ensures articles arrived based on needs of customer. This includes weighing letters and parcels; computing mailing costs based on type, weight, and destination, and affixing correct postage. When needed the associate must answer questions regarding mail regulations and procedures, postage rates, and post office boxes. Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or Priority Mail Express. Provides assistance to the public in complying with federal regulations of Postal Service and other federal agencies. Sorts incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.

Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.Maintained environment by monitoring and setting building and equipment controls.Maintained organization's stability and reputation by complying with legal requirements.Ensured operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.Contributed to team effort by accomplishing related results as needed.