Randy Hagan Email & Phone Number

Houston, Texas Area

As a Wholesale Finance Account Manager for Mahindra Ag North America and tractor dealers nationwide, I prioritize delivering the exceptional customer service I would expect for myself. This commitment has been integral to my ongoing success. My mission is to foster stability and growth within the portfolio while setting a leadership example for my peers.Key Achievements:Dealer Relationships: Cultivated and maintained strong relationships with Mahindra Ag North America and tractor dealers across the United States.Strategic Account Management: Successfully managed wholesale finance accounts, contributing to portfolio stability and growth.Training and Development: Provided on-the-job training for new hires and cross-training initiatives with peers.Consultative Selling: Applied consultative selling techniques, ensuring "win-win" agreements in negotiations.Subject Matter Expertise: Developed expertise in dealer relationships, strategic accounts, presentations, and credit underwriting.

Houston, Texas

As an Account Executive at Mobilease, I played a pivotal role in driving business growth through the development of new client relationships. Mobilease, a full-service vehicle fleet leasing company offering equipment leasing as well, caters to businesses of varying sizes. My responsibilities included tailoring leasing plans to meet the diverse financial needs of client companies.Key Contributions:Diverse Leasing Solutions: Positioned Mobilease as a provider of comprehensive leasing solutions, offering flexibility with no mileage restrictions and the ability to customize leases based on usage patterns.Model Independence: Leveraged our independence from franchise dealerships to access any make or model, providing clients with a wide range of options for their fleets.Cost and Time Efficiency: Implemented strategies to save clients money on fleet operations while streamlining the purchasing, leasing, and management processes, ultimately saving them valuable time.End-to-End Service: Oversaw the complete lifecycle of leased vehicles, including disposal, removal of company branding, logos, and any identifying information.Vendor Relations:Nissan Franchise: Established and nurtured a strong vendor relationship with the Nissan franchise, ensuring seamless collaboration and access to a variety of vehicle options.My commitment at Mobilease was centered on delivering tailored solutions to optimize fleet operations, reduce costs, and simplify the management process. I took pride in ensuring that each client received personalized attention and a leasing strategy aligned with their unique business needs.

Greenville, South Carolina Area

As a Senior Internal Auditor for Regional Management Corp., I played a vital role in enhancing operational efficiency and ensuring compliance with established standards. Operating across Texas, New Mexico, and Alabama, my responsibilities spanned executing operational audits and providing independent, objective assurance and consulting services to improve organizational operations.Key Responsibilities:Conducted comprehensive internal audits, reviewing controls, policies, and procedures to ensure adherence to established guidelines.Collaborated with branch managers to identify key control risks, determine the scope of audits, and assess the functioning of policies and procedures.Executed internal control reviews to guarantee alignment with management intentions and regulatory requirements.Prepared and documented working papers, supporting audit conclusions and ensuring transparency in audit processes.Presented detailed audit reports, highlighting findings, recommendations, and responses to senior management.Developed actionable recommendations for process and system improvements, minimizing risk and enhancing overall performance.Maintained a deep understanding of Sarbanes-Oxley legislation, PCAOB Standards, and relevant guidance for Section 404 compliance.Stayed abreast of policies, procedures, regulations, and industry standards to provide objective, independent assurance and professional advice.Regularly interacted with senior management to provide updates on Sarbanes-Oxley procedures and address identified issues.Ensured a thorough understanding of legal, regulatory, fiduciary, and financial reporting requirements in the consumer financial industry.Noteworthy Achievement:In this role, I demonstrated a commitment to upholding the highest standards of internal auditing, ensuring the integrity of operations and regulatory compliance across the organization.

Houston Region

As a Financial Examiner II with the State of Texas - Office of Consumer Credit Commissioner, I played a critical role in safeguarding compliance within the financial sector. My responsibilities spanned examinations and investigations of various entities, including consumer loan companies, mortgage companies, auto finance companies, pawnshops, credit access businesses, crafted precious metal dealers, and other regulated entities, ensuring adherence to both state and federal laws.Key Responsibilities:Conducted thorough examinations of books, records, and business practices to ensure compliance with applicable laws and regulations.Evaluated business records and financial transactions, providing insightful assessments for compliance with statutes, rules, and regulations.Identified areas of progress or concern, offering recommendations and actively contributing to problem resolution.Prepared comprehensive worksheets and financial tabulations derived from records and management representations.Generated correspondence related to the examination process and provided valuable comments for examination reports.Verified the accuracy of records, work papers, and financial statements, ensuring proper documentation and adherence to adequate procedures.Detected and recorded variances, maintaining a keen eye for discrepancies in financial statements or documents.In this role, I demonstrated a commitment to upholding regulatory standards, conducting thorough examinations, and contributing to the continuous improvement of compliance within the financial industry. My work played a crucial part in ensuring the integrity and adherence to financial regulations within the Houston Region.

Houston, Texas Area

As a Business Partner and Owner of Easy Auto Sales, I spearheaded the operations of a small independent used car dealership, specializing in providing financing solutions to sub-prime consumers. Over the course of seven years, I led the business with a strong commitment to compliance, ensuring alignment with both State and Federal regulations.Key Responsibilities:Operational Management: Oversaw the day-to-day operations of the dealership, focusing on delivering quality services to sub-prime consumers in the used car market.Compliance Standards: Maintained meticulous records to comply with State and Federal regulations, ensuring transparency and adherence to legal requirements.Team Leadership: Managed and trained a team of five employees, emphasizing fair debit collection standards and educating staff on safeguarding consumers' personal information.Continuing Education: Attended continuing education seminars within the used auto finance industry to stay abreast of legal changes impacting the automotive finance sector.My role as a Business Partner and Owner at Easy Auto Sales required a comprehensive approach, combining operational excellence, regulatory compliance, and a commitment to providing accessible financing solutions for sub-prime consumers.

Richmond, Tx

As a member of the finance and collections team at Eagle Auto Sales, I played a crucial role in supporting the maintenance of the dealership's portfolio. During my tenure, spanning nearly two years, my responsibilities encompassed various aspects of finance and collections, contributing to the overall health of the dealership's financial operations.Key Contributions:Credit Analysis: Received on-the-job training in credit analysis for automobile finance applications, enhancing skills in assessing creditworthiness.Collections: Conducted telephone debit collection calls, utilizing effective communication skills to address outstanding payments and maintain positive customer relationships.Repossession Support: Assisted in processing repossessions, including the meticulous handling of collateral liquidation, ensuring compliance with relevant regulations.In this role, I actively contributed to the financial well-being of Eagle Auto Sales by combining credit analysis expertise with effective collections strategies, ultimately contributing to the overall success of the dealership's finance and collections functions.

Houston, Texas Area

During my tenure at MG Capital, I served as a part-time Lease Agent while pursuing my education at Sam Houston State University. In this dual role, I played a key part in the day-to-day operations, demonstrating versatility and commitment to achieving company goals and guidelines.Key Responsibilities:Lease Agent: Acted as a part-time Lease Agent, contributing to the growth and success of the leasing operations.Rotating Assistant Manager: Assumed the role of Rotating Assistant Manager in the absence of branch managers, showcasing adaptability and leadership capabilities.Store Operations: Operated stores efficiently, ensuring smooth day-to-day operations and maintaining high levels of customer satisfaction.Ledger Growth: Actively contributed to ledger growth initiatives, aligning efforts with company objectives.My experience at MG Capital was marked by a dynamic blend of responsibilities, from direct customer interaction as a Lease Agent to assuming managerial duties as a Rotating Assistant Manager. This role allowed me to develop a holistic understanding of store operations and contribute to the overall success of the leasing business.

Emba, Banking And Financial Institutions

Ba, Communications/ Minor In Business Administration