Randy James Email and Phone Number
Randy James work email
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Randy James personal email
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Randy James phone numbers
I am a highly motivated and accomplished Cyber Security professional with over 15 years of experience. My expertise spans a wide range of areas within the field, including Endpoint Protection, Data Loss Prevention, Support, and IT Project Management. I excel both as an independent contributor and a collaborative team member, with a strong emphasis on communication, technical troubleshooting, time management, and mentoring.I have a proven track record in understanding and addressing the security needs of businesses, emphasizing effective collaboration with customers. My adaptability to changing environments and my eagerness to expand my technical knowledge in various facets of cyber security make me a valuable asset to any organization.
Insight
View- Website:
- insight.com
- Employees:
- 13126
-
Cyber Security EngineerInsight Jul 2021 - PresentMemphis Metropolitan Area• Resolve remote user connectivity issues.• Maintain existing VPN, Leased Lines and zScaler remote access systems.• Troubleshoot user connectivity issues related to Firewalls• Responsible for installing software, applying patches, managing file systems, and monitoring performance of McAfee IPS systems.• Provide tier-2 support for zScaler remote access services • Collaborate with IT staff on projects and initiatives.
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System Administrator At Mode TransportationTeksystems Oct 2019 - Jun 2021• Provide technical support for corporate local and remote users.• O365 email management and support.• Active Directory users, permissions and access rights support.• Lead MFA implementation project with over 1,200 user migration.• Assist with developing SOP documentation and guidelines for various user incidents.• Document all user interactions in JIRA ticketing system.• Assist with resolving security-related issues. -
Cyber Security Analyst At FedexTeksystems Apr 2019 - Sep 2019Greater Memphis Area• Track and document possible data loss incidents from initial detection through final resolution.• Performed data loss incidents analysis and reporting to reduce false-positive rate.• Assist with deploying and troubleshooting corporate Data Classification program.• Worked with other IT groups to ensure adherence to security policies and standards.
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Customer Support Representative IiShelby County Government Mar 2018 - Mar 2019Memphis, Tennessee• Diagnose and resolves desktop/laptop technical and software issues for local and remote users. • Manage domain access rights via access rights and VPN console management. -
Remote Support EngineerAll Covered Nov 2017 - Mar 2018Memphis, Tennessee -
System/Network AdministratorIafis Group Dec 2007 - Aug 2017Jamaica• Maintained 99% availability of the Jamaica Constabulary Force (JCF) Automated Fingerprint Identification System (AFIS) via system and network performance monitoring using SolarWinds Engineer’s toolset and proprietary web-based management tools.• Automated maintenance and administration of Linux and Windows servers using Python scripts.• Implemented system to prolong lifecycle of machines using Sophos Antivirus, Acronis Backup Manager and Python scripts.• Established and trained customer’s first-level technical support team.• Collaborate with corporate team to identify and implement customer solutions. -
Global DistributorSyntek Global Nov 2011 - Jun 2014JamaicaIf you want to save on gas, then I have the solution for you. www.randyjames.goxft.com -
Information Technology TeacherInstitute Of Academic Excellece 2006 - 2009• Developed and implemented engaging and effective curriculum for students preparing to sit their CSEC Information Technology examination.• Use Web 2.0 technology to develop and provide challenging instruction to students of all learning levels.
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Network Operations Center EngineerIsland Networks Limited May 2007 - Dec 2007• Maintained company’s wireless telecommunications infrastructure availability of 97% using various network management tools including WhatsUpGold, PRTG and SolarWinds Engineer’s toolset.• Remotely troubleshoot and resolve telecommunication related problems by verifying router, switch and access point configurations.• Provide technical support to field technicians when installing wireless APs.
Randy James Skills
Randy James Education Details
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Project Management -
Vocational Training Development Institute (Vtdi)Education -
Computer Science
Frequently Asked Questions about Randy James
What company does Randy James work for?
Randy James works for Insight
What is Randy James's role at the current company?
Randy James's current role is MBA | SSCP | Security+ | ITIL - Cybersecurity Engineer.
What is Randy James's email address?
Randy James's email address is rj****@****ems.com
What is Randy James's direct phone number?
Randy James's direct phone number is +187640*****
What schools did Randy James attend?
Randy James attended University Of The Commonwealth Caribbean (Ucc), The University Of The West Indies, Vocational Training Development Institute (Vtdi), University Of Technology, Jamaica.
What are some of Randy James's interests?
Randy James has interest in Travelling, Computer Related Activities, Footbal.
What skills is Randy James known for?
Randy James has skills like System Administration, Networking, Microsoft Office, Network Administration, Troubleshooting, Windows, Management, Team Leadership, Project Management, Information Systems, Customer Service, Information Management.
Who are Randy James's colleagues?
Randy James's colleagues are Marc Henry, Himanshu K., Ash Read, Ashley Cordell, Trevor J. Hamilton, Fred Steinhauser, Hailey Baptista.
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Randy James
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Randy James
Greater Chicago Area7att.com, att.com, insight.com, gmail.com, vitlsolutions.com, terremark.com, theconsultantssource.com
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