Randy Markland Email & Phone Number

Oconomowoc, Wi, Us

Oconomowoc, Wi, Us

Milwaukee, Wi

• lncreased Service Contract Saturation by 150% in the past 5 years implementingnew approach.• Increased location survey process efficiency by 65%, developing andimplementing a new method that I primarily developed through testing and alteringcurrent methods.• Received Certificate of Appreciation for going above and beyond 4 times in past 7years.• Received Service Award for outstanding service 8 times in past 8 years.• Hit budgeting goal every year except 1 (2020) in the 14 years with company.

• Streamlined installation process increasing efficiency, reducing costs, and increasing profitability by 40%.• Reduced installation wait time in half by utilizing new methods and new resources. thus increasing installations being able to be completed along with increasing customer satisfaction.

Milwaukee, Wisconsin, United States

• Streamlined sales & delivery process by implementing new CRM software.• Utilized additional marketing outlets to increase foot traffic and sales by 82%, increasing overall net profits by 110%.• Overhauled purchase, inspection, and sales process to further streamline and standardize entire sales and service experience.

Brookfield, Wi

• Utilized out of the box thinking to increase revenue by targeting specific vehicles through DMV VIN number database.• Won Service Excellence Award each and every year.• Won Customer Service Excellence Award each and every year.• Won Toyota's Coveted Presidents Award each and every year since inception.• Broke nearly every current sales record to date while maintaining 97% customer satisfaction rating consistently.

Bachelor'S Degree, Business Administration And Management, General, 3.8

Education record