Randy Rock Email and Phone Number

In development - providing freelance services for consulting clients on contract basis.Will consider long term engagements.

 Responsible for testing the implementation of new claims and enrollment systems in three different client implementations. Analyzed and recommended streamlined processes for consulting practice administration. Managed consulting bench resources and assignments, enhancing team performance through targeted training. Developed engagement proposals for five (5) commercial clients with a minimum of $1 million in billing and achieved closed sales on three (3) client engagements. Analyzed five (5) active low-margin engagements, identifying and recommending improvements to profitability and client satisfaction. Led large-scale project testing for 10 internal, 8 external, and 4 government clients, federal and state.

 Administered individual application projects being managed for user provisioning. Completed large scale migrations consisting of 4000 users across multiple states. Achieved meeting 80% of division goal for go-live on project workload during work year- loading 20 individual applications for provisioning by the access system.  Coordinated large application provisioning projects with program and product owners at the C-suite level. Rapid implementation of a new sales tool in less than 90 days to kick off open enrollment. Successfully completed all marketing materials, product testing and development of sales tool, with rollout to hundreds of agents on-time.

 Leader for multiple, concurrent consulting engagements across healthcare, construction, retail, entertainment, and technology sectors. Developed, prepared, represented and presented consulting sales documentation for a small technology firm. Managed staff augmentation projects, including business analysis and project management. Deployed solutions for end-user clients on behalf of contracted customers as intermediary.

 Tested new applications for integration into the Blue Cross Blue Shield technology ecosystem, including Microsoft networks and mainframe systems. Collaborated to develop and implement new software standards specific to personal computer users, leading the team by rotation through team members. Designed and managed a testing lab for developers to document issues and user experience. Developed standard testing approach and strategies for new systems and applications. Managed network administration and created servers in enterprise computing environment for Windows and Apple Mac clients.

• Administered clinical network systems and mainframe clinical systems for 200 users at the University of Minnesota Medical Center• Maintained clinical computing environment and managed mainframe access for patient data.• Extracted and analyzed patient data monthly for clinic director using Crystal Reports and database tools.• Prepared usability reports and identified patients for targeted care campaigns.• Previously prepared grant applications for the Mental Health division, securing several large grants.

FDA investigator conducting on-site inspections for a variety of regulated industries covering food, pharmaceutical and devices.

Enforced Fair Housing and Equal Opportunity laws for housing and urban development projects.Provided assistance to those filing a claim of discrimination Advised developers, real estate professionals and housing management on application of fair housing laws and their responsibilities under the law Reviewed marketing plans for compliance with federal law and HUD regulations Conducted on-site reviews of local government housing operations for compliance and assistance with aligning local regulations with federal guidelines.