* 10 years HR experience, 24 years Management experience, 22 years Sales experience, 31 years Training experience & 26 years Training Curriculum Development experience ... with a proven track record of success in every position I have held. Areas of expertise are Human Resources Management, Leadership Training, Sales Training, Customer Service Training, Business Soft Skills Training, Personal Coaching, Communications Training and Language Training.Most Interesting Accomplishments include:1) Designed a Global Sales Training Framework and building a successful Sales Training Team for a BPO (Call Center) in the Philippines that achieved outstanding sales results with 14 client sales accounts.2) Trained Astronauts & Flight Directors for the Japan Space Agency (JAXA) for joint missions with NASA to the International Space Station. 3) Designed an In-house Training Plan for International Japanese Pilots at ANA (All Nippon Airways) according to ICAO international regulations.4) Improved the Language Training Framework for a BPO in the Philippines by Developing Customized Language Curriculum, Improving Language Proficiency Assessments, & Up-skilling Language Trainers. 5) Designed Highly Customized Training and Materials for Japanese Executives at JT, the 3rd largest tobacco company in the world.6) Produced Self-study CD ROM and Video Materials for a large Semiconductor Company in Tokyo, Japan.7) Designing an ‘E-Learning’ Self-study TOEIC Course for a start up E-Learning Company in Tokyo.