- Work closely with stakeholders in 10 different functional groups to explore and understand business needs in order to design and implement solutions to meet the needs of all groups involved- Technical lead and architect for Salesforce.com, Hubspot, Five9 and integrations with other business systems such as Intacct, Invoiced.com, Github, CircleCI, internal systems, etc.- Manage team of multiple admins and developers, including a team of external contractors- Oversee project workflow end-to-end from initial discovery to production deployment and training

- Work with Apex and Visualforce on a daily basis to design, test, and build solutions for the Sales, Marketing, Customer Success, and Finance departments- Create and maintain multiple inbound and outbound API integrations using the standard REST and Bulk APIs as well as custom REST endpoints in Apex - Experience in using Batch and Scheduled Apex, Force.com Sites, Salesforce Communities, Apex Enterprise Patterns and other open source libraries, Adobe Sign, Sertifi eSign, Conga Composer, HubSpot, Pardot, and Intacct Subscription Billing

- Carried out Salesforce.com and Pardot administration, customization, and development, which also included frequent administration and use of many popular third-party apps such as InsideSales.com, Cloudingo, DupeCatcher, ExcelEnabler, and Dataloader.io- Developed a custom Salesforce.com solution using Apex and Visualforce to improve campaign tracking and reporting according to Executive requirements- Assisted in the transition and data migration from SugarCRM to Salesforce.com; oversaw the documentation of Salesforce.com processes and subsequently planned and conducted training for sales representatives, managers, and executives on these processes- Performed regular and ad hoc analyses for Board of Directors, Executives, Sales, Marketing, Business Development, and Finance departments which included sales and lead flow analyses, cost-benefit analyses of partner compensation and existing lead sources, etc.- Tracked, analyzed, and reported on sales, sales quotas, commissions, bonuses, and key metrics for a growing sales department of 4 divisions, 13 teams, and more than 150 sales representatives

- Implemented systems and processes to improve operational efficiency and facilitate new streams of revenue- Performed financial analysis on products and services sold to develop a new pay structure for sales representatives, managers, and general managers based on profitability performance and operational efficiency- Created and maintained a company intranet website that sales representatives and management could access for centralized information and reporting, allowing employees at all levels to be more efficient and productive- Developed and oversaw a “Manager-In-Training” program to teach leadership and operational efficiency to prospective managers - Designed a scheduling tool which increased administrative efficiency by saving management several hours per week