Randy Carpenter Email & Phone Number

Atlanta, Ga, Us

Mountain View, California, Us

● Technical Lead of an infrastructure team responsible for a 24/7 commercial web application.● Architect, design, and document cloud and on-premise infrastructure and services.● Administer infrastructure, OS provisioning, configuration, patching, and security for on-premise, and cloud environments.● Administer load balancing, and observability (monitoring/telemetry/alerting), and network services (DNS, NTP) technologies for highly available services, infrastructure, and applications● Individual contributor of a core infrastructure engineering team providing OS, load balancing, container and network services in multiple, private data centers and cloud environments.● Respected author of clear, concise yet thorough technical documentation.

Alpharetta, Ga, Us

* Pro bono, Executive Officer for a justice reform, non-profit organization, https://www.joinnia.com/* Primary responsibility for Software as a Service (SaaS) services, system and data security* Administer Google Workspace, Slack, Notion, Zoom, 1Password, and Zoho CRM services.* Author strategic plans and technical documentation* Provide group and individual training

Atlanta, Ga, Us

● Technical Lead of an infrastructure team responsible for a 24/7 commercial web application. ● Administer OS security provisioning/configuration/patching. on-premise and cloud microservices and VMs, network services, load balancing technologies for highly available services, observability (monitoring/telemetry/alerting) for infrastructure and applications● Individual contributor of a core services team providing OS, load balancing, observability, package management, and network services in multiple, private data centers and cloud environments.

Atlanta, Ga, Us

● Technical Lead of a Systems Team charged with administering core services such as Linux operating systems and network services in multiple, private data centers and cloud environments for a 24x7 commercial web application.● Administer OS security configuration and patching, on-premise microservices and virtual machines, cloud environment resources, Linux package management and basic network services, load balancing technologies for highly available services, observability (monitoring/telemetry/alerting) services for infrastructure and applications.

Atlanta, Ga, Us

● Member of a Systems Team in a large Operations group providing ordering, installation, provisioning, configuration, monitoring, and networking for a large-scale installation of Linux servers, KVM, and Docker containers in multiple data centers providing 24x7 services. ● Administer Linux servers providing a web-based application in private data centers, AWS EC2, and Google Cloud Platform (GCP) Services. ● Administer servers providing web, database, load balancing, backups, logging, provisioning, configuration, and orchestration. ● Employ workflows employ DevOps methodologies. ● Served as Lead Systems Engineer managing 3 System Engineers for approximately one year, and requested return as a Systems Engineer due to goal to continue in a career technical track.

Atlanta, Georgia , Us

● Retired with 30 years of service in the University System of Georgia (I started very young!)● Directed critical IT infrastructure and services to sustain all of the College's programs in research, instruction, and administration for faculty, staff and students. ● Managed Infrastructure Support group providing core critical services including: data centers, network services, identity management, data storage & backup/recovery, information security, building access, e-mail, mailing lists and printing. ● Managed Instruction Support group providing technology and services in support of Computer Science classes including: high-performance computing (HPC), specialized computing labs, programming software and tools, and grant proposals. ● Managed Research Program Support group (details in Manager position below). ● Responsible for 13 personnel and $1M budget. ● Responsible for Technology Fee award development and budgets. ● Approved technology budgets for new faculty hiring packages. ● Oversaw reengineering of data center servers using selected DevOps workflows with Red Hat Enterprise Virtualization, Puppet and git source code control.● Oversaw upgrade of the College’s Cisco network infrastructure.● Oversaw modernization of the College’s largest data center with additional power and new chillers.● Provided reports to the Associate Deans of the College. ● Chaired the Georgia Tech IT Advisory Committee. ● Chaired the College’s IT Advisory Committee. ● Participated in Institute IT governance committees representing interests of the College. ● Authored Georgia Tech's E-mail Migration Analysis which led to selection of MS Office 365.

Atlanta, Georgia , Us

● Leadership and project management of the Research Program Support group. ● Assisted in the reorganization of the College’s IT personnel and services into a new Technology Services Organization (TSO).● Supervised 4 Research Technologists as well as student assistants. ● Negotiated innovative relationships with CoC research centers to jointly fund personnel to support both commodity and specialized research technology. ● Created a Research Lab Representative program to train and empower students in the management of specialized lab workstations, laptops, servers, storage, networks and associated applications with attention toward best practices, policies and procedures. ● Developed research IT infrastructure including 70+ research labs, 3 data centers and 20+ HPC clusters w/1200+ nodes. ● Oversaw the design and engineering of OS installation for large-scale deployment of Linux with Puppet, Solaris and OSX (using custom scripts), and Windows (using LANdesk). ● Liaison to campus IT, other IT departments and external research partners (e.g. ORNL). ● Member of IT Advisory Committees for Georgia Tech and the College. ● Authored Computing Facilities document for use in research grant proposals. ● Developed new video capture and live streaming service for high-profile research events.● Created research, community-maintained, group collaboration services providing Drupal, Mediawiki, MailMan mailing lists, SVN source-code control, TRAC project management, etc. ● Authored articles and documentation of technology and services for newsletters and web sites.

Atlanta, Georgia , Us

● Directed computing and networking technology and services to sustain the College's programs in research, instruction, and administration for faculty, staff and students. ● Responsible for $1.6M budget, 18 full time staff (research scientists and IT staff), 50+ VLANs in 4 buildings, 3000+ user accounts, 2000+ systems, 100+ servers, 225+ instructional seats, 10+ Linux-based HPC clusters. ● Hired 7 new, full-time IT professionals. Responsible for all personnel performance reviews. ● Authored IT Organizational Analysis used for the reorganization of the Colleges IT group. ● Authored grant proposals resulting in awards of over $175K. ● Authored Computing and Networking Security Policy and Procedure documents. ● Oversaw the deployment of a high-availability Microsoft Windows Server 2003 domain and Exchange 2003 infrastructure. ● Passed a GT IT Audit (GT Internal Auditing) and a 2005 GT IT Benchmark Study (GT Consulting) with very good ratings. ● Oversaw IT help desk operations with 15,000+ requests. ● Chaired College’s IT Advisory Committee and served on campus-wide IT Advisory Committee. ● Oversaw technical proposals, planning, and project management. ● Prepared executive reports for the Dean and technical communications to faculty, staff and students. ● Authored web pages, presentations and reports for technology and services. ● Managed vendor relations.● Liaison with campus IT and other GT computing organizations.

Atlanta, Georgia , Us

● Directed technology and services in support of the College’s programs in research, instruction and administration. ● Coordinated technology services of college faculty, staff and students in remote buildings ● Assisted in the supervision and review of 15 personnel, including research scientists. ● Assisted with the planning and development of computing infrastructure, server and desktop standards, application software, classroom technologies and instructional labs. ● Administered baseline services, including large-scale OS support (Windows 2000/XP, Mac OS X, Solaris, Linux, IRIX), software applications, network services (DNS, DHCP, NFS, SMTP, HTTP, FTP), user account management, hardware maintenance, information security, printing, backup/restore, audio/video, technical purchasing, inventory/insurance, help desk, and user consultation. ● Coordinated and authored technology fee grant proposals and managed large award budgets.

Atlanta, Georgia , Us

● Managed the GVU Center Lab, an interdisciplinary research computing laboratory. ● Provided technical support for workstations and servers including SGI, Sun, DEC, HP, IBM UNIX workstations, Windows 95 and NT, and Apple Macintosh systems as well as audio and video equipment. ● Facilitated access and general usefulness of the lab in terms of hardware, software and facilities, and supported the interdisciplinary research within the community. ● Coordinated computing resources and technical support related to collaborating departments and fostered cooperation to make the facilities operate smoothly and efficiently. ● Managed the technical and information design of the GVU web site. ● Managed equipment and services budget. Researched and coordinated equipment purchases. ● Supervised several graduate student assistants. ● NOTE: GVU ranked #1 graduate program (1996 & 1997) in Graphics by U.S. News & World Report.● Award: GVU 15 Impact Award (awarded 2007 at 15th Anniversary celebration)

Atlanta, Ga, Us

● Senior UNIX System Administrator for the Systems Programming Group at GSU’s central IT department. ● Administered 2, large SGI servers used for research, instructional and general purpose computing● Administered a large Sun SPARCcenter used for general purpose e-mail and Internet services.● Administered 2 IBM AIX servers used for university course registration.● Advised faculty and staff owners of UNIX workstations.● Hardware/software installation, file system config and backup, network services (DNS, NFS), user account management, ● Administration of Internet services (USENET, WWW, Gopher, anon FTP)● Wrote programs and scripts as needed, compiled open source software, ● Documented procedures, policies, user guides and quick references. ● Installed, configured and created content for GSU's first WWW site (http://www.gsu.edu).● Began in 1986 as the junior administrator of a UNIVAC 1100 mainframe; then, promoted twice over 7 years. ● Transitioned to UNIX system administration in 1990.● Award: Honorable Mention (Apr 1990) UNIVAC Scientific Exchange (USE) Conference

M.S., Computer Science

B.S., Mathematics