Randy Hedrick Email & Phone Number

United States

Central Ohio Region

Owner and manager of this home improvement/property management company, delivering quality additions and improvements on residential properties. We provide repairs to all parts of our customers properties from the roof to the foundation. We also provide property management and maintenance services to rental property owners in the Mansfield and Columbus.

Central Ohio

Self employed IT consultant providing contracted support to businesses needing infrastructure maintenance and deployments as well as project management support. Focused on cost reduction through process improvement and new technology.

Level III engineering support for Video Entertainment KIOSKs. Managed 400 KIOSKs across a 5 state area. Improved availability up-time from 78.5% to >99% in 6 months.- Reduced required on-site maintenance to <3% through the implementation of remote management tools and preventive maintenance.

Manage 15 direct employees delivering IT services to a 400 bed, 5 site, regional hospital. Set strategic direction for organization based on clinical and administration goals. Delivered core IT services; Network, Mail, File Services and Intra/Internet capabilities. Provided support for clinical systems including patient monitoring and patient imaging.

Manage 58 IT employees with 5 direct reports, responsible for application development, server and data center administration, network, desktop and helpdesk support. Define and manage IT business objectives and services for this 1500 employee 20 site telecommunications product division. Manage IT cost structures as part of the $500M P&L. Interface with.

Manage rapid design and integration of IT systems for newly acquired product engineering companies. I performed initial discovery, analysis, design, integration proposals, budget, timelines and subsequent execution of engineering systems integration. Manage multiple indirect cross functional IT teams to ensure the smooth integration of IT systems and core.

Manage 70 IT employees with 11 direct reports responsible for design, implementation, and operation of an N+1 datacenter, providing custom hosted and co-location internet services to for revenue customers. This included WAN/LAN, VPN, traffic balancing, and network security, as well as Unix/Solaris and Windows2000, Microsoft and Oracle Databases and IIS and.

Managed 20 IT employees responsible for administration of more than 500 servers across a 10 site district. Manage a mixed environment of Windows, Unix and VMS environments. Implemented a Change Control program that reduced unscheduled downtime by more than 50%. Track service delivery performance through quality indicators. Maintained an average service.

Working manager of Client/Server engineering group with 5 direct reports, responsible for establishing company wide standards and evaluation of vendor HW/SW. Authored standard configuration and operational procedures. Act as 3rd level support to lower level operations staff supporting Windows, Unix, Banyan, Novell, VMS, Pathworks and network systems..

Site Manager for remote field service office, providing on-site technical support to for revenue contract customers. Responded to customer service requests and ensured performance to contract. Engineering and government contract customers. Resigned 100% of contract customers for 5 consecutive years. Consistently met contractual timelines and deliverables..