Randall Kinney Email & Phone Number

Washington, United States

Milestone acquired Covestic while I was employed as a Tier 3 Incident Manager for Microsoft's Once Store Operations Center. Promoted to Shift Lead as of Oct 2021 and currently managing a great team of seven people.

Redmond, Washington, United States

Hired as a Tier 1 Incident Manager at Microsoft's One Store Operations Center responsible for assisting all outage mitigations impacting Commerce+Ecosystems. Promoted up to a Tier 3 Incident Manager prior to Covestic being acquired by Milestone.

Long Beach, Ca

LBTechGuy was founded by an industry veteran in 2009 who believes that managed service providers can provide both cost effective and expert IT support services. With broad experience with computer hardware and software since the mid 1990s, I resolved numerous problems throughout the evolution of the modern computer, network infrastructures, the Internet, and mobile devices.

Los Angeles, Ca

I had two main responsibilities at this job: I helped supervise a team of remote desktop technicians and serviced customers who had escalated support needs.

El Segundo, Ca

I worked on-site at Boeing Satellite Systems in El Segundo providing Remote Desktop Support for all Boeing employees nation wide.

Cerritos, Ca

I supervised the Computer Repair department and worked closely with the Computer Sales and Operations departments. This was during the time prior to Geek Squad.