Randy Nowell

Randy Nowell Email and Phone Number

Executive Director, Commercial Operations @ Czinger Vehicles
Riverside, CA, US
Randy Nowell's Location
Long Beach, California, United States, United States
Randy Nowell's Contact Details

Randy Nowell personal email

n/a

Randy Nowell phone numbers

About Randy Nowell

Dynamic and results-driven leader with extensive experience in sales, business development, aftersales, and operational strategy, specializing in automotive OEM and retail. Proven track record of driving market share growth, revenue growth, building high-performance teams, and optimizing operational efficiency. Adept at leading cross-functional teams, forging strategic partnerships, and navigating complex relationships to achieve business objectives.

Randy Nowell's Current Company Details
Czinger Vehicles

Czinger Vehicles

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Executive Director, Commercial Operations
Riverside, CA, US
Website:
czinger.com
Employees:
143
Randy Nowell Work Experience Details
  • Czinger Vehicles
    Executive Director, Commercial Operations
    Czinger Vehicles
    Riverside, Ca, Us
    View
  • Czinger Vehicles
    Commercial Executive Director
    Czinger Vehicles Feb 2024 - Present
    Los Angeles, California, Us
    • Spearheaded the launch and growth of a groundbreaking $2M+ Hypercar, achieving sold-out status for all 2024 production and initiating sales for 2025, thereby cementing Czinger Vehicles' position in the ultra-premium market.• Expanded the global dealer network across North America, Europe, the Middle East, and Japan, enhancing dealer relations and strategically increasing the order book through targeted marketing and brand strategies.• Developed comprehensive vehicle sales and marketing programs, aftersales processes including vehicle warranty, parts supply, and dealer technician training, and analyzed market trends to determine cadence of ongoing sales and marketing initiatives.
    View
  • Mclaren Automotive Ltd
    Vp Of Operations, The Americas
    Mclaren Automotive Ltd Feb 2021 - Nov 2023
    Woking, Surrey, Gb
    • Led the Customer Experience and Aftersales team at McLaren Americas, directly reporting to thePresident, and orchestrated a strategic overhaul that elevated dealer satisfaction scores from 6 to8.8/10, as measured by comprehensive dealer feedback, while achieving 100% employee retentionthrough fostering a culture of high performance and integrity.• Spearheaded the development and implementation of new incentive programs, resulting in 10% annual growth and achievement of 101% and 103% of sales and profit targets in 2022 & 2023,respectively, by enhancing OEM and dealer engagement.• Initiated and led the inaugural Americas Aftersales conference, securing 100% attendance from the dealer network, which facilitated the adoption of new digital tools and technologies, improving customer experience NPS from 5 to 6.7 through targeted training and standards compliance.• Achieved 101% and 103% to target in revenue and profit in 2022 & 2023.
    View
  • Mazda North American Operations
    National Senior Manager Of Retail; Regional Manager; Zone Manager; District Manager
    Mazda North American Operations Jul 2008 - Feb 2021
    Irvine, California, Us
    In these progressive roles, I developed and implemented comprehensive, evolving strategy to continuously enhance customer experience, setting and attainment of sales targets, service and parts operations, and quality controls for a network of 550 retailer locations across the US.• Delivered new accessories GTM plan, reimagining business and increased accessory sales by 20% within the first year.• Secured $500M+ in parts and accessories sales annually through analysis of trends and opportunities and development and deployment of new incentive programs.• Established a new Dealer Advisory Council to facilitate strategic planning and implementation.• Created an industry-leading mobility strategy, including a service loaner car program; enhanced car sales, customer satisfaction, dealer satisfaction, and dealer revenue while mitigating rental car warranty expenses.• Championed the migration to digital service, including online scheduling, service drive tablets, digital reception process, service update videos, and text reminders; awarded "Most Improved Brand" in JD Power Customer
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  • Aaa
    General Manager, Automotive
    Aaa Apr 2003 - Apr 2008
    I developed, launched, and operated this startup, multi-location auto sales, service, and tire business for the Arizona AAA affiliate, holding full P&L accountability of a multimillion-dollar budget.• Exceeded first-year forecast after launching the business on time and under budget.• Established operating policies and procedures, supply chain strategy, comprehensive marketing strategy, and growth and expansion plans. • Hired, trained, led, and motivated high-performing management teams, sales teams, and technical teams.
  • Cutrubus Automotive Team
    Director, Dealership Fixed Operations
    Cutrubus Automotive Team Sep 1993 - Dec 2000
    Directed the Fixed Operations for 5 locations representing 11 brands, ensuring customer satisfaction and progress toward financial goals. • Skyrocketed parts and labor sales 300% within the first year and continued that trajectory YOY. • Consistently led the market in CSI results, FRFT, and repair quality.

Randy Nowell Skills

Customer Satisfaction Customer Retention Automotive Team Building Operations Management Automobile Automotive Aftermarket Vehicles Process Improvement Inventory Management Sales Customer Service Leadership Training Team Leadership Negotiation Continuous Improvement Business Development Pricing Coaching Strategic Planning Sales Management Management Customer Experience Dealer Management Strategic Leadership Selling Skills Market Planning Project Planning Kaizen Analysis Change Management Cross Functional Team Leadership Marketing Plan Creation Business Services Social Influence Behavioral Interviewing New Business Development Leading Change Budgeting Business Process Improvement Promotions Process Development Project Management Change Leadership Influential Customer Experience Improvement Parts Inventory Management Six Sigma Lean Six Sigma Budgets Team Management Event Management

Randy Nowell Education Details

  • University Of Phoenix
    University Of Phoenix
    International Business

Frequently Asked Questions about Randy Nowell

What company does Randy Nowell work for?

Randy Nowell works for Czinger Vehicles

What is Randy Nowell's role at the current company?

Randy Nowell's current role is Executive Director, Commercial Operations.

What is Randy Nowell's email address?

Randy Nowell's email address is rn****@****usa.com

What is Randy Nowell's direct phone number?

Randy Nowell's direct phone number is (866) 984*****

What schools did Randy Nowell attend?

Randy Nowell attended University Of Phoenix.

What are some of Randy Nowell's interests?

Randy Nowell has interest in Leadership, Writing, See 8+see Less, Consulting, Learning, Personal Development, Reading, Business, Growth, Swimming.

What skills is Randy Nowell known for?

Randy Nowell has skills like Customer Satisfaction, Customer Retention, Automotive, Team Building, Operations Management, Automobile, Automotive Aftermarket, Vehicles, Process Improvement, Inventory Management, Sales, Customer Service.

Who are Randy Nowell's colleagues?

Randy Nowell's colleagues are Michalis Liaroutsos, Ray Yu, Zack H., Thore Reckhorn, John Nguyen, Ko Yu, Noah Shanahan.

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