Director, Hr Business Partner
CurrentHR Director for Medallia's business leaders and early to mid-career Medallians in North America. Manages critical people programs including compensation, performance, and development. Partners with COEs - Talent Acquisition, Total Rewards, Employee Relations, and Diversity, Equity and Inclusion - to design solutions for the business to enhance the employee experience.• Provided HR leadership to a variety of departments at Medallia – Global Sales, Marketing, Sales Operations, Product, and new acquisitions (Mindful); managed multiple organizational restructures and transformations to improve effectiveness• Partnered with Sales and Product business leaders to design, develop, and implement a career architecture framework that introduced job families and competencies to support career progression• Designed, developed, and implemented a performance management and coaching process for managers and employees to check-in quarterly on impact against goals, strengths/growth areas, and priorities for the next quarter to drive more frequent feedback and development conversations; Managed the process for 4 consecutive quarters before institutionalizing the process with a newly formed COE within the team• Designed, developed, and implemented a talent management process and supporting technology with Workday to identify top talent using a 9-box and future successors; developed a progression planning framework to accelerate the development of key talent