Randy Sandoval Email & Phone Number

Pensacola, Florida, United States

Pensacola, Florida, United States

Pensacola, Florida, United States

Pensacola, Florida Area

• Key holder operational duties: opening and closing the store, defusing customer escalations, managing the sales floor and cash management• Provide a total sales solution to customers, for any of their wireless needs• Selling the value of Sprint's devices, accessories and service plans• Maximizing customer connections; personalizing their experience; and protecting their investment• Deliver an outstanding store experience that improves customer loyalty• Meets or exceeds key performance objectives, including sales and customer satisfaction goals• Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store• Identify the right solutions for customer billing and account issues• Remain current on all wireless products, services, industry and competitive trends• Comply with all operational procedures to maintain Sprint’s retail store standards

Aurora, Colorado

• Review applications and conduct interviews with volunteers.• Ensures proper team member coverage and scheduling according to the needs of business.• Accountable for controlling costs of goods, inventory levels, labor, supplies and expenses.• Able to perform all POS duties along with front and back of house functions in the cafe.• Facilitates on-going training and development of current volunteers.• Promotes and practices safe work habits, identifying and resolving potential safety hazards and operational inconsistencies.• Keeps accurate records for planning and accountability purposes.• Ensure a sufficient inventory of books and merchandise.• Receiving and stocking bookstore inventory.

Greenwood Village, Colorado

•Experience analyzing processes and implementing solutions to achieve organizational goals and revenue objectives.•Mobile Device Deployments for business and government customers: planning and executing roll out of new devices including activation, email/server setup, data transfers, and mobile device management platforms.•Overseeing projects, performing top-level forecasts, acting as a liaison between cross-functional departments and leading high-performing staff. •Assist the business channel by driving growth, increasing revenue, reducing churn and reducing operating costs through customer online account training, outbound calling initiatives, customer relationship management, personal lead generation, internal employee training, and on-site customer training.• Support the business channel by removing obstacles and generating green time for outside sales through efficient time management, and strong organizational skills.• Functional accountability through owning and support of organizational strategies in the areas of customer retention, call in rate, NPS, generating internal and external promoters.• Operational support to our outside sales executives and leadership which includes utilizing wireless industry knowledge, problem solving ability, reporting, order entry, and Salesforce.com.• Ability to successfully communicate ideas and recommendations to all levels within the organization including senior leadership using negotiation, persuasion, and discretion to achieve objectives.• Successful project management skills from idea to implementation utilizing a collaborative approach across multiple channels and strong decisive decision making skills to vet possible gaps and maximize effectiveness.

Greater Denver Area

• Sales Results: Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer. Actively engage customers, demonstrate products, and effectively execute the sales function.• Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns. • Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts. • Industry Training/Knowledge: Responsible for thorough knowledge of all store functions. Remain current on all wireless products, services, industry and competitive trends.

Greater Los Angeles Area

• Manage 200 California Department of Education (CDE) Stage 2 subsidized child care cases• Certified and recertified participants while maintaing CDE compliance• Maintained relationships with participants and child care providers• Manage intake requests for Stage 1 case transitionsCalcualate parent fees for partial child care payments

Greater Los Angeles Area

• Manage 225 California Department of Education (CDE) Stage 2 subsidized child care cases• Certified and recertified participants while maintaining CDE compliance• Maintained relationships with participants and child care providers

Greater Los Angeles Area

• Supervising up to 100 children and 12 staff members• Creating daily and monthly schedules and calendars• Preparing weekly and monthly financial sheets• Assist in training and monitoring new Recreation Leaders• Supervise before care, after care and summer camp programs• Coaching youth football and basketball programs• Planning and facilitating special events and programs