William Johns Email & Phone Number

Leads operational and technical teams responsible for designing technology infrastructures, policies, andstrategies that strongly align with corporate and stakeholder requirements. Professional strengths includeexcellent operations management and project management experience, a customer-focused work ethic, and active leadership of cross-functional teams. Experience includes a distinguished professional history leading SAP Business One solution development, IT infrastructure engineering, information security, and technical support initiatives for distribution and customer service business units.PROFESSIONAL ACHIEVEMENTS● Managed ERP data conversion and migration, Lotus to Office365 migration, and phone system migrationprojects following company acquisition.● Implemented new eCommerce and marketing platform designed exclusively for SAP Business One.● Led the design and support of large-scale connectivity solutions, security solutions, and network streamlining projects to increase overall IT system performance throughout multi-functional business units.● Implemented Work-From-Home infrastructure through procurement and configuration of Zscaler Zero Trust Network Access virtual appliance as well as company-wide deployment of Microsoft Teams.● Managed teams and projects to establish, implement, and maintain new IT infrastructures, networks, andsecurity platforms; ensured ongoing technical operational performance of IT platforms by leading andsupporting the engineering, implementation, and administration of new enterprise architectures.

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  University Of West Florida

  Information Technology