Randy S. Marcove Email & Phone Number

1) Sales and Operations Assessments/Continuous Improvements, and Operational Excellence.2) I use the tools of Behavioral Economics, Ethnography, and the Kirton Adaptive Innovative (KAI) Inventory to design a product or service that meets the needs of your target customers, ensure an effective team for its development, and use evidence-based strategies to market it effectively. I remove the ambiguity out of subjectivity, and deliver solid data-driven objective results.3) Systems Thinker; perceiving and analyzes complex problems by understanding the interconnectedness of components within the whole system, rather than focusing solely on isolated parts.

Sparks Glencoe, Maryland, Us

Hired to lead the 6-person business development and marketing organization and expand the number of government contracts for the small business consulting company. Maintained and updated the Government’s past performances and capabilities statement documents. Managed a $6M budget.● Revenue Growth: Increasing booked revenue by 200% year-over-year (YoY).● Government Program Point-of-Contact / Liaison: Established weekly 1:1 meetings with government program leaders to discuss progress on multiple contracts to restore the Government's confidence in OpEx and onsite LSS consulting.● Energy Co-ops: Implemented Kaizen events with the continuous improvement implementation team to centralize outage reports and eliminate redundancies. Resolved power outage risks for small towns receiving electricity from cooperatives.● Lead Generation: Trained part-time employees on how to prospect on LinkedIn. Delivered, on average, 10 qualified leads per month.● Brand Awareness: Increased the company's brand exposure by over 150% in the first 4 months and doubled followers in 8 months by creating project roadmaps and leveraging the “Follow” tool on LinkedIn to gain greater visibility.● Six Sigma Leadership: Coached, inspired, and mentored 6 Lean Six Sigma Black Belt and Master Black Belt practitioners, ensuring projects were organized and completed on time.● Marketing Ideation: Owned the thought leadership think-tank to create innovative and differentiated blog/vlog ideas, often resulting in pre-product or service offerings.

Seattle, Wa, Us

Served as senior program manager of large-scale cross-functional projects while overseeing payment risk operations with 4,000+ direct and indirect employees. Mitigated the .3% of orders rejected by machine learning. Led other program managers and global project teams from project initiation through results delivery. Owned $18M daily of unresolved or potential fraud orders due to machine learning conflicts.● Project Intake Mechanism: Led team that created a system scoring the criteria variables for submitting a project for consideration. Estimated annual Economic Downstream-Impact valuation of OpEx metrics, reflecting savings, CX and UX improvements in addition to ROI.● Volume Reduction: Created a quality framework mechanism / feedback loop to the machine learning (ML) automated order approval process that initially rejected .3% of all orders. Reduced transactional review queue volume by .1%, or ~ 300K daily transactions.● Continuous Improvement Culture: Established a culture change guided by the Amazon Maturity Model (AMM), standardizing roles to determine responsibilities, accountabilities, consulted, and informed (RACI) functions.● Guided Workflow Script Consolidation: Reduced the number of scripts the ancillary staff had to follow from 380 to 60. Created a feedback mechanism between the siloed guided workflow and machine learning teams, which improved employee efficiency by 26% and lowered net transactional quality defects to .2% from .3%.● Diversity, Equity, & Inclusion (DE&I) Board: Selected to participate on the board to create and present new policies to eliminate both conscious and unconscious biases in the workplace, such as removing contact information and dates from resumes.● Efficiency Improvement: Conducted an Operational Time and Motion project, which identified and eliminated non-value added (NVA) waste by 23%, equaling savings of $~700K per month.

Our goals include:• Supporting the H-1B, TEC-P, and "Ready for Work" Grant Initiatives• Develop immediate talent pipeline with a long term plan• Branding and targeted outreach• Resource for curriculum development• Connecting to current state initiatives HB 13-1165 (Manufacturing Career Pathways) and HB 1101 (Advanced Industries) and other regional efforts

Austin, Texas, Us

Spearheaded the transformation of internal sales operations and the customer service center by optimizing departmental processes. Managed 3 direct reports (sales, marketing, & operations).

Denver, Co, Us

Oversaw onsite public and private process excellence training and consulting services. Managed 6 direct and 40 indirect reports. Served as liaison for us Federal workforce-related H-1b, Workforce Innovation & Opportunity Act (wioa), and individual training account (ita) grants for the state, city, and 6 municipal governments of the Front Range of Colorado. Member of the internal innovation / adaptation team to create feasible customer solutions.

I am a former member of the Colorado Football Officials Association (CFOA) and the Denver Football Officials Association (DFOA). I officiated the great game of football while instilling good sportsmanship and teamwork among Colorado High School athletes. I enforced the rules and the essence of the game set forth by the National Federation of State High School Associations (NFHS).

Local YMCA Vision Statement: People in the communities thaat we serve turn to the YMCA as their provider of choice for the programs and services that we offer. They believe that we are a mission-driven organization that makes a difference in the lives of youth, teens, and families.

The University Hills Neighborhood Association (UHNA) boundaries are defined by I-25, Hampden Avenue, Colorado Boulevard and Evans Avenue. Most of the houses were built in the early 1950's, and some of the original owners still reside here. There are approximately 2565 households in the association, and at least five Home Owners Associations nestled within UHNA. See the website of www.uhna.com for more detail.Our Mission Statement: The purpose of University Hills Neighborhood Association is to improve the quality and vitality of the neighborhood - by providing a forum and opportunity for its residents and property owners to know their community, to share and resolve common concerns and to become well informed on important community issues.

Utilizing my depth and breadth of skill-sets, knowledge, and experience to help the manufacturing industry grow in market-share, revenue, profit, and productivity.

"Optimist Clubs bring out the best in youth, our communities, and ourselves - right here, right now!"​ Meeting the needs of young people in communities worldwide, Optimist Clubs have been "Bringing Out the Best in Kids"​ since 1919. Optimist Clubs conduct positive service projects aimed at providing a helping hand to youth. Club Members are best known in their communities for their upbeat attitudes. By believing in young people and empowering them to be the best they can, Optimist volunteers continually make this world a better place to live. There are 101,000 individual Members who belong to more than 3,200 autonomous Clubs. Optimists conduct 65,000 service projects each year, serving six million young people. Optimists also spend $78 million on their communities annually.Additionally, I am the founder and manager of the LinkedIn Optimist International Club group. If you're a member of this fantastic organization, please join the group!

Centennial, Co, Us

The Columbine Label Company is a mid-sized printer and manufacturer of custom printed labels. Our focus is largely on the primary product identification label, but our capabilities cover a broad spectrum of applications, such as: • Pressure sensitive labels • Custom labels • Flexible packaging • Packaging solutionsHow do you find your favorite brand on a shelf of look-a-likes? A product label provides the first tangible impression of your goods to your customers, and can leave a lasting impression at point-of-purchase and consumption. Making a favorable first - and lasting - impression can make the difference between a great-performing product, and one that fails to stand out in the marketplace."We make what you make get purchased!"

New York, Ny, Us

Investment Banking & Corporate DebtExecutive Compensation & Employee Stock Option StrategiesConcentrated Stock, Monetization & Hedging StrategiesIncome Tax Minimization & AMT OptimizationWealth Protection, Portfolio Analysis & OptimizationCash Flow Projections w/Probability ForecastingWealth Transfer & Estate Tax MinimizationRetirement, Education & Philanthropic PlanningLife Insurance, Buy-Sell, Survivor, Long-Term Disability/CareLegacy Planning401(k)

Training and Implementation of Demand Flow® Technology (DFT). This scalable, repeatable, and predictable mathematically based technology is a business strategy for manufacturers in any and all verticals. DFT allows them to build any mix of any model on any day according to customer demand rather than a forecast while focusing on speed and customer response. It eliminates schedule and queue times typical of an MRP environment, while linking work content time (elimination of non-value added time), therefore reducing WIP and FG inventories as well.My duties also included project management of implementations, presentations to "C" Suite Executives, Team DFT (NHRA)/Client Partnerships & Operations, and corporate consultative sales. Ultimately, I was responsible for the sales and management of all educational and professional services to the install base of over 90,000 individuals from over 3,200 manufacturing companies world wide.

Rosemont, Il, Us

Develop and expand a food and foodservice distribution territory to restaurants, hotels, BIs, and wholesalers. Grew the territory to over $2.5MM in less than twelve months.