Ranelle C. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia

Darwin, Australia

• Received payments from patrons in cash, credit or vouchers in exchange for food and coffee• Used Coffee Club point of sale system when working as a cashier• Took food orders from customers and prepared their orders in a timely manner to ensure short wait times• Often worked the closing shift, which included cleaning as per the closing regulations, ensuring fridges and containers were refilled, shutting off machines, and locking the store

Burnaby, British Columbia

• Supported the Managing Director, District Sales Managers and Account Managers in Western Canada. Joined the company for a Maternity Leave contract and was promoted to full-time.• Coordinated meetings such as product training and monthly updates by sending invites, creating PowerPoint presentations & Clarity reports, organizing agendas, ordering catering, booking travel, completing room bookings, and room set-up/take down• Completed daily tasks such as maintaining the sales administration team page on the company’s intranet, completing expense forms for the Managing Director, ordering business cards, updating employee vacation & sick days, ordering internal supplies, assembling RFPs, processing sample & no charge goods orders, on and off-boarding of branch employees, as well as mail duties• First Aid Attendant for the branch from May - December 2015

Nanaimo, British Columbia

• Contract position• Used the Student Records System, Student Ledger and Student Record Information to answer student questions in person, over the telephone and via email• Processed transcripts, certificates, grade changes, prior learning assessments, incomplete grade letters, T2202A tax forms and room bookings

Nanaimo, British Columbia

• Temporary position• Administrative support for the Director of University Planning and Analysis (UPA) including arranging travel, managing Outlook calendar, and completing research projects• Supervised the Office and Research Assistant student intern by developing projects for the student, training them, assessing their work and providing feedback • Assisted with institutional program review such as data checking, formatting & editing reports and presentations, organizing external reviews, transcribing meetings, and maintaining a webpage• Provided administrative support for several committees, of which tasks included consulting with the committee chair to organize meeting agendas, creating agenda packages, taking meeting notes, and writing detailed meeting minutes• Provided general office support including ordering supplies, carrying out purchasing card reconciliations, auditing the Financial Records System, as well as month-end and fiscal year-end tasks

North Vancouver, British Columbia

• Primary customer support and marketing coordinator • Answered customer questions and solved technical service issues• Closed sales over the phone, filled out order forms, and processed credit cards• Marketed two brands by brainstorming marketing concepts, creating advertisement mock-ups using Adobe Photoshop & InDesign, and working with a graphic designer to finalize advertisements to be featured as magazine print ads and Internet banner ads• Overhauled the ordering system by incorporating an online store• Worked with international dealers in the UK to coordinate inventory orders • Created and updated social media accounts on Facebook and Twitter

Regina, Saskatchewan

•Followed-up with internal customers to collect feedback about their transactions •Researched details and inconsistencies associated with internal customers’ technical problems so that issues were revealed and dealt with•Edited and created new reports, surveys, spreadsheets and graphs using Cognos Impromptu, SAP and MS Excel in order to improve surveying

Regina, Saskatchewan

• Ensured sponsorship terms were met, and attended corporate functions to support the team where necessary• Organized event details including signage, displays and corporate tools• Responsible for the corporate tools including tent, natural gas truck, and mascot• Assisted with the corporate inventory by filling prize requests, tracking inventory in a database, ordering new inventory and completing journal vouchers

Regina, Saskatchewan

• Distributed surveys and information about REINA to market the association • Organized an open event that nearly doubled the association's membership base• Planed and organized a networking session by writing press releases, coordinating schedules, creating agendas, writing minutes, as well as organizing a guest list, venue and food• Completed a project of 160 door-to-door surveys for Natural Resources Canada from June to September, 2006

Bachelor'S Degree, Business Administration And Management, General, Graduated With Distinction, Dean’S Honours List, And Academic Silver Prize

Activities and Societies: Co-operative Education Program

Tefl/Tesol, Teaching English As A Second Or Foreign Language/Esl Language Instructor

120 hours

High School Diploma

Activities and Societies: International Baccalaureate program