• Overview of the entire billing process which includes arranging tax Invoices and tax credit notes to customers.• Manage efficient cashflow reporting, posting cash receipts and analyzing chargebacks.• Identify and resolve billing variances to maintain system accuracy.• Evaluate customer contracts/agreements to ensure proper revenue recognition in accordance with company policy and revenue recognition accounting standards.• Design robust credit control procedures and policies that ensure timely payments while maintaining a high level of customer retention. • Ensure credit and collection policies and procedures are followed within the team.• Ensure the Customer Master file is maintained and up to date.• Ensure Dunning letters and SOA are effectively followed.• Translate all stakeholder’s requirements into reporting deliverables for monthly management review.• Successfully monitored debtor balances to ensure a reduction in debtors DSO• Quarterly Review of Customer Credit Limits with Sales Team.• Liaise with customers and internal personnel including the sales team.• Handle all escalations and effectively manage negotiations and resolve issues with clients.

• In control of creating and accurately maintaining the customer database within Salesforce and Oracle. • Responsible for credit analysis and background check on new customers via reports based on external credit bureau and debt collection agencies.• Maintaining database of all outstanding receivables aging across various clients in the UAE (Dubai, Sharjah and Abu Dhabi).• Preparing and maintaining DSO forecasts and reports for the management review and consecutively preparing the cash collection target based on DSO.• Maintaining Bad Debt provision reports and other debt collection KPI’s.• Attending monthly meetings with management as well as sales and key account managers to update progress in cash flow.• Preparation of MIS reports and presentations related to Accounts Receivable department.• Ensuring that the company credit policy is always adhered to.• Processing credit notes and seeking relevant approvals from the Finance Manager.• Payment allocation from customer payments by recording cash and check transactions.• Investigated mis-allocated cash and bank transfers/check payments.• Translate stakeholders requirements into reporting deliverables.• Assist analyst team with dashboard and report generation.• Develop performance metrics.• Deliver ad hoc reports.• Reviewing monthly AR provisioning before the books closure.• Arranging monthly meetings with stakeholders to discuss AR status and follow-up on action points.

• Maintenance of Accounts Payable Aging Report & Purchases and Sales Invoices Report.• Assessing & approving new purchase & sales invoices and managing the Petty Cash. • Drafting the Month End Financial Report and handing the detail aging and sales journal. • Developing monthly summary report based on Profit & Loss Account.• Accountable for maintaining general cash flow within the organization and preparing Bank Reconciliation Statement.• Imparting training to team members in areas of procedures, client relations and systems operations.

Internal transfer from AOL to HP due to AOL’s restructuring program. The job profile remained almost the same with added responsibilities (listed below) and promotion in designation.• Handled a team of 3 members involved in financial reporting.• Transitioned new areas of work from US office via web meeting (Cisco meeting place).• Created documentations and trained employees on the additional work.• Prepared Activity/Time Sheets to show productive hours of employees in the team.• Maintained Key Performance Indicators (KPI) and worked as per Service Level agreement (SLA).

• Extensively handled core advertising revenue and subscription revenue reporting.• Deftly worked on Comscore, Omniture and Salesforce data (online & marketing research tools) to prepare and analyze billing and revenue reports.• Pivotal in managing the Financial Reporting on a regular basis to the Vice President of Finance based in Dulles, Virginia and organized weekly conference calls with Managers in the Dulles office.• Ensured the proper maintenance of Fixed Assets System, including asset creation & lease maintenance• Adequately drafted monthly depreciation journal entries for the Fixed Assets.• Instrumental in handling reconciliation of various bank accounts versus the general ledger on a monthly basis.• Maintained SOX (Sarbanes-Oxley) audit checklist, ensured monthly SOX compliance and received compliance sign-offs from VP’s of various divisions.• Successfully implemented SOP (Standard Operating Procedure), process improvement projects and validated new process set-ups as per the company policies.• Managed pre-written queries on the SAS System for churning weekly & monthly AOL membership numbers and presented the same for analysis.

• Handled Accounts Receivables Department – B2B for US clients.• Deftly managed conference calls with clients on weekly basis and handled 250 Accounts (Portfolio) of 1 Million Dollar value.• Reconciled all A/R and A/P accounts and drafted weekly & monthly status reports for the Management.• Pivotal in maintaining monthly customer A/R & A/P reconciliations along with monthly unapplied cash receipts report.• Instrumental in:• Reconciliation of Debtors Ledger and Debtors Analysis (buckets)• Researching on unapplied payments and disputed invoices.• Handling billing issues of customers.• Rendered assistance in the implementation of a new accounting software package