Stan Abraham Email & Phone Number

Dubai, United Arab Emirates

Mumbai, Maharashtra, India

Organizing B2B conferences for various sectors & functions predominantly focusing on technology and the future enabled through digital.Responsibilities - Market Research to build marketable conference programs, Write Content, Speaker Engagement, Project Management, Go-to-Market Strategy.As a catalyst for growth, ET Edge acts as the go-to knowledge destination for industry stalwarts and policymakers from the government. These platforms are not just the sole inflection point of… Show more Organizing B2B conferences for various sectors & functions predominantly focusing on technology and the future enabled through digital.Responsibilities - Market Research to build marketable conference programs, Write Content, Speaker Engagement, Project Management, Go-to-Market Strategy.As a catalyst for growth, ET Edge acts as the go-to knowledge destination for industry stalwarts and policymakers from the government. These platforms are not just the sole inflection point of receiving critical information, but also forging relationships at a global level. The Economic Times has been committed to creating the right environment for business to blossom in India. Show less

Pune Area, India

Pune Area, India

Inventicon stands for Industries + Events + Ideas + Concepts.We develop sector focused informational conferences and training workshops. Our conferences revolve around current scenarios and opportunities in the global market place and provide timely opportunities for solution providers to meet their target market and for end users to take back key learnings and experiences. Our events act as a point of convergence for senior industry professionals who strive for innovation, strategy and… Show more Inventicon stands for Industries + Events + Ideas + Concepts.We develop sector focused informational conferences and training workshops. Our conferences revolve around current scenarios and opportunities in the global market place and provide timely opportunities for solution providers to meet their target market and for end users to take back key learnings and experiences. Our events act as a point of convergence for senior industry professionals who strive for innovation, strategy and commercial drive. Delegates can expect to hear from industry's best practitioners, get in direct contact with regulators and stimulate high level discussions with peers.In true sense, we aspire to disseminate critical business intelligence to the rapidly growing corporate and institutional world in the country and not limited to a specific sector. Show less

Bengaluru Area, India

Trescon is a leading business events and consulting firm that provides a wide range of business services to a diversified client base.Trescon is founded and managed by a group of specialists with more than 6 decades of combined expertise in successfully developing business events, trainings and consulting for corporates, governments, associations and high-net-worth individuals across the world. With a deep understanding of the realities and requirements of the growth markets we operate in –… Show more Trescon is a leading business events and consulting firm that provides a wide range of business services to a diversified client base.Trescon is founded and managed by a group of specialists with more than 6 decades of combined expertise in successfully developing business events, trainings and consulting for corporates, governments, associations and high-net-worth individuals across the world. With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high quality business platforms for our clients.With registered and partner offices in Bengaluru, Dubai, Istanbul, Prague and London, Trescon serves various industry sectors and operates in major growth markets across the world. We produce highly focused B2B events that connect businesses with opportunities through conferences, road shows, expos, demand generation and consulting services. Our mission is to add value to our clients’ sales and marketing engagements, business development activities, and learning & development programmes.Trescon’s main business platforms are C-suite events, training and development, B2B bespoke events, intelligent demand generation, expos and business setup consultancy services. Show less

Bengaluru Area, India

- Strategic research into target markets - region & industry specific. - Ability to target and cherry pick the top solution providers in the sector. - Developing and executing strategies for generating new clients & business opportunities- Building good long-term business relationship with new clients.- Communicating new product developments to existing & prospective clients.- Improve organization’s market position and achieve growth.

Pune Area, India

Job Responsibilities:- Event Conceptualization- Event Production & Project Management- Business Development - Client Services & Strategy - Market Research & Analytics- Conducting research within a target market to develop conference agenda & using critical thinking to develop commercial conference programs that meet market requirements.- Establishing and maintaining relationships with key professionals, industry leaders, senior executives and media within… Show more Job Responsibilities:- Event Conceptualization- Event Production & Project Management- Business Development - Client Services & Strategy - Market Research & Analytics- Conducting research within a target market to develop conference agenda & using critical thinking to develop commercial conference programs that meet market requirements.- Establishing and maintaining relationships with key professionals, industry leaders, senior executives and media within relevant vertical market.- Identifying, inviting and confirming appropriate Industry Experts for conferences.- Developing catalogs & training brochures for the sales and sponsorship department.- Conducting ongoing research within an assigned area to enhance industry knowledge and develop potential new conference ideas.- Work in coordination with the sales, marketing and sponsorship teams for effective planning and execution of the assigned conference.- Attending and overseeing conferences, including providing opening introduction, speaker assistance and other onsite support. Show less

Pune Area, India

- Effectively lead & support Tata Telecommunications process with regards to Quality Assurance.- Managed key projects with completion aiming to save cost and achieve optimization such as IVR revamp, CRM enhancements, knowledge management and complaint management.- Proven capability of guiding, motivating and leading individuals and teams on large and medium scale projects/assignments towards successful closures.- Key Strengths include Process Definition/redefinition & improvement… Show more - Effectively lead & support Tata Telecommunications process with regards to Quality Assurance.- Managed key projects with completion aiming to save cost and achieve optimization such as IVR revamp, CRM enhancements, knowledge management and complaint management.- Proven capability of guiding, motivating and leading individuals and teams on large and medium scale projects/assignments towards successful closures.- Key Strengths include Process Definition/redefinition & improvement Capability Analysis, Quality Assurance, Satisfaction Surveys, COPC methodology & Six Sigma Techniques. Show less

Pune Area, India

- Responsible for Call Quality and Customer Satisfaction for Inbound calls.- Drive Quality initiatives to improve CSAT.- Manage External and Internal Calibration on Quality Evaluations.

Pune Area, India

- Conducting Audits to measure health of the process.- Validating and ensuring the reporting of KPI is accurate and timely.- Support all process Improvement activities.- Verify through audits the process compliance as defined in the contract and internal requirements.- Create & Publish the Monthly Quality reports.

Pune Area, India

- Manager a team of 2 Quality Leaders & 8 Quality Analysts.- Worked closely with the Operation & Training team to offer customers the highest quality of service.- Work upon the corrective action plans to improve Call Quality scores/over all experience of the customer.- Motivating each Team Member, guiding, monitoring their performance and implementing corrective actions as & when required.

Pune Area, India

- Contributing to the overall Process improvement.- Preparing and maintaining daily/weekly reports.- Conducting training sessions on Quality Standards.- Participating in weekly external and internal call calibrations.

Pune Area, India

Bachelor’S Degree, Business/Commerce, General

High School, Business/Commerce, General

Education record

Education record