Rania Asfour Email and Phone Number

Job Responsibility: - Organizing the Ambassador's Agenda. - Arranging meetings, appointments, conferences and travel programs. - Handling correspondence by sorting and distributing incoming posts and organizing/sending outgoing posts. - Organizing both in-house and external events. - Handling the Embassy's incoming phone calls, e-mails & faxes. - Creating and maintaining the filing system. - Prioritizing workloads. - Writing letters, invitations, formal/informal Notes, and Memorandums in Spanish, English and Arabic. - Delegating tasks to the employees of the Embassy. - Coordinating with other Embassies, Ministries and other Organizations inside and outside Egypt like Arab league, United Nations etc. - Liaise on behalf of the Ambassador for contact/appointments both inside and outside the Embassy. - Receiving and greeting the visitors of the Embassy including Ambassadors, High-level employees and investors.

Job Responsibility: - Handle customer’s inquiries providing accurate and full information according to the account guidelines. - Resolve customer’s complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams. - Handle effectively the needs of the customers and enhance standards of quality for the service offered.