Develop policies and procedures and implement process improvements that ensureEfficient work flow processes Supervise clinic staff, including receptionists, and cashiersMaintain medical and staff recordsLiaise with doctors and nurses to identify potential clinic dysfunctionsProvide informative material for patientsEnsure compliance with current healthcare regulations, medical laws and high ethical standardsEnsuring that all patient services are provided as per the clinic standards Ensure that the bill are generated I accordance to the billing policy and no bill to be lift openPrepare the duty schedule for staff and organize their leave scheduleAssure that excellent customer service is provided by the Call Center Department.Assure that work assignments and staff schedules are distributed in a manner to support theClinical care teams.Build a positive work environment for the Call Center Department.Develop specific, time-framed and measurable goals and objectives.Contributing in the implementation of marketing strategies

Ensuring that all patient services are provided as per the clinic standards Ensure that the bill are generated I accordance to the billing policy and no bill to be lift openPrepare the duty schedule for staff and organize their leave scheduleAssure that excellent customer service is provided by the Call Center Department.Assure that work assignments and staff schedules are distributed in a manner to support theClinical care teams.Build a positive work environment for the Call Center Department.Develop specific, time-framed and measurable goals and objectives.

Manages and coordinates all aspects of patient registration, scheduling, insurance verification ,reception and patient medical file Develops and monitors budgets for patient services and medical records Meets census goals by working with the centers interdisciplinary team and network entitles to coordinate customer flow into and through the nursing center Ensuring that all patient services are provided as per the hospital standards Ensure that the bill are generated I accordance to the billing policy and no bill to be lift openPrepare the duty schedule for staff and organize their leave scheduleFollow established departmental policies, procedure and objective, continuous quality improvement objective and safety environmental and / or infection control standard Works with administrator and appropriate staff to ensure consistent, effective admission, discharge and transfer meetings