Rania A. Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, UAE

• Flight Attendant, Emirates Airlines
• Managed resources, assessed the passenger cabin to make sure adequate supplies are available and meet the set standards.
• Demonstrated the importance of ensuring customers’ first impressions are positive and that they feel welcomed and homely.
• Displayed the ability to multitask and keep an eye on the big picture.
• Acted as a mediator in resolving customers’ conflicts and concerns on board.
• Consistent and professional interpersonal communication skills with customers and colleagues alike

Beirut, Lebanon

• Managed and handled sales of key accounts of clients.
• Handled marketing and promotional campaigns for new product and entertainment releases.
• Produced sales by developing long term relationship with clients.
• Assisted the regional manager in writing reports and analyzing data.
• Conducted market research studies to collect and analyse data that will contribute towards an informed and educated business decisions.
• Contributed and evaluated team members’ performance to ensure sales operations effectiveness towards meeting individual & group objectives and achieve company goals.

Beirut, Lebanon

 Displayed the ability to participate in team meetings and briefings before flights in order to discuss the latest procedures and updates to exceed customers’ expectations. Demonstrated empathy and emotional intelligence to add a personal touch so customers feel cared about and welcomed.  Maintained the service standards and displayed the ability to put.