Ranjan Kumar Email & Phone Number

Melbourne, Victoria, Australia

o Undertake site acquisition and property activities for new and existing telecommunications sites.o Review existing telecommunications lease and license agreements for upgrades to existing sites to determine consent requirements.o Negotiate lease and license agreements that meet the legal, financial and property management requirements.o Prepare legal instructions and track progress of legal negotiations through to completion.o Lease instruction/negotiation.o All Lessor liaisons including arranging access for survey design and, build visits.o Prepare FYR packs (as applicable).o Act as the contact point for access and property owners.o Project Management, Operations, Service Delivery & Stakeholder Management.

Australia

o Property Exchange Support, E-conveyancing, Financial Settlements and management.o Dealing with Banks, Conveyancers, lawyers, practitioners, State Revenue/Stamp Duty and Land Registry.o Internal and External Stakeholder management, communication.o Escalations, Complaints/Disputes Handling.o Phone, inbox and portal based support to their members.o Problem and issues resolution.o Training and supporting members and liaising with product development teams to identify improvements.o Salesforce, ServiceNow, CRM, TeamViewer, PEXA portal, ID on Demand, Ping ID, JIRA for escalating Technical issues.o Technical support.

Auckland, New Zealand

o Stakeholder management, Communications, Virtual Team Meetings.o Training Team members, Delivery of low volume work activities, tasks, assignments, and projects.o Property Assessment, Project management, Pro-active Management. o Service Delivery, Configure and activate Chorus services and solutions.o Maintain up to date knowledge of products, work processes, and best practices.o Create process and complete service orders.o Ensure work related issues are identified, resolved, and escalated.o Following a Business Compliance and Health & Safety rules.o Understanding broad-ranging customers’ requirements.

New Zealand

o Be a role model for 2Degrees culture, ethics, and values.o Inbound/Outbound calls and protect service levels. Office administration, CRM, and data entry.o Resolving and owing customer enquires through emails, tickets and escalation follow ups. o Engagement with internal teams to resolve customer problems and achieve a timely outcome.o Updating knowledge about all products, system, and process changes. Assessing individual and team performance reports.o Helping new agents with inquires. Completing ongoing job training and use structured procedure for improvement.

New Zealand

o Store management and inventory control.o Solving Customer Problems, Telephonic contact with customers, confidence with calling customers to sell and recommend products.o Meeting branch target & time management. Merchandising and displays, weekly promotions.o Attention to detail and data accuracy. Assist all over the store-be part of the overall store team. Manage store in absence of manager.

New Zealand

o Opening and closing of office.o Pre-production, planning, budgeting, banking, EFTPOS, and cash handling.o Diary and record management, reconciliation, internal/external event organization, IT support, merchandising and general office administration. o Casting for the actors, recruitment, and scheduling for the crew.o Point of contact with clients and sales, inbound, outbound calls, and emails.o Location scouting and meetings.

New Zealand

o CRM, Inbound, outbound calls and emails, Office administration and data entry.o Solving Customer Problems. Sell and recommend products to Customers.o Meeting branch target & time management.o Attention to detail and data accuracy Cancellations and quotations, rejections.o Dealing with distributor and retailer, Arranging new connections and deals.

Managing day to day business operations like opening and closing of store, reception, customer interaction, banking, cash handling and EFTPOS.Responsible for shop amends and keeping track of the daily orders related to the business, stock control, pricing, unpacking.Responsible for taking care of the promotion and sales of the company and reporting the updated to the area manager.Responsible for hiring and training of the new staff.Responsible for ongoing training and development of the staff.Applications, interviews, reference checking, job writing.Staff Scheduling.Input into Strategic planning including recruitment, sales and marketing.Email and Telephone calls.Merchandising and displays.Clerical, Office administration and banking duties.Diary and record management, reconciliation, internal/external event organisation, IT support and general office administration.

Managing day to day business operations like opening and closing of store, reception, customer interaction, banking, cash handling and EFTPOS.Responsible for shop amends and keeping track of the daily orders related to the business, stock control, pricing, unpacking.Responsible for taking care of the promotion and sales of the company and reporting the updated to the area manager.Responsible for hiring and training of the new staff.Responsible for ongoing training and development of the staff.Applications, interviews, reference checking, job writing.Staff Scheduling.Input into Strategic planning including recruitment, sales and marketing.Email and Telephone calls.Merchandising and displays.Clerical, administrative and banking duties.Diary and record management, reconciliation, internal/external event organisation, IT support and general office administration.

Responsible for handling the queries of the customers (face to face), EFTPOS and cash handling.Took care of the stock counting and orders placed by the customers and ensured that the orders were fully met.

Responsible for handling the queries of the customers (face to face), EFTPOS and cash handling.Took care of the stock counting and orders placed by the customers and ensured that the orders were fully met.Taking care of the health and hygiene of food products and the store.

Graduate Diploma In Business- Level 7, Business

Organisational Behaviour Training and Development Strategic Management Enterprise Information Systems (SAP) Supply Chain Management.

National Diploma In Computing-Level 5, Computer Systems Networking And Telecommunications

Diploma, Computers

Bachelor Of Atrs, Economics, English & Political Science