Ranjit Kumar Email and Phone Number
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I am a results-driven Technology Strategy and Operations Executive with over 20 years of global experience transforming organizations, leading operational excellence initiatives, and driving digital innovation. With expertise spanning CTO, COO, and CIO roles, I specialize in aligning strategy with execution to deliver measurable results in fast-paced, competitive environments. I have a proven track record in delivering operational efficiency, cost optimization, and enhanced customer satisfaction across Asia , Africa and Gulf .Throughout my career, I have led initiatives that elevated standardization of service & quality, scalability, and strategic alignment, ensuring that technology and operations support broader corporate goals. Key Achievements:• Operational Centralization and AI-Driven Automation: Centralized operations, touch Free Operation (TFO) reducing workload by 30% and improving service quality across mobile, fixed, and IT services.• Modernization Leadership: Led teams in modernizing ERP, CRM, and billing systems, product Catalog, Order orchestration & Selfcare to ensuring implementations were aligned with strategic goals.• Post-Merger Integration: Directed the integration of network and IT operations, achieving 30% cost efficiencies and substantial operational synergies.• Cloud & Network Centralization: Oversaw the Technology Center’s responsible for cloud integration and network centralization, building a top-tier team to drive these initiatives.• Innovative Operational Model: Evolved the Technology department with managed services, achieving over $100M in savings across four countries and enhancing operations with AI-driven automation.• Integrated Customer experience & Operations Transformation: Transformed customer operations into a strategic unit, improving customer satisfaction KPIs from 35% to 80% within a year.I am passionate about leveraging technology & Strategy to enhance operational effectiveness, reduce costs, and enable sustainable growth. My expertise extends to network modernization, IT infrastructure transformation, and process optimization, where I combine technical acumen with strategic vision.I can be reached at: ranjitkumar.mahatha@gmail.comCORE COMPETENCIES● Digital Transformation Programs ● End to End Telecom Management ● Techno-commercial ● Solution /Enterprise Architect ● Delivery & Operation ● Project /Program ● Product management ● IT Operation & Strategy ● Agile methodology ● Business Operations / P&L ● Partner Relationship Management ● People Management and Organizational skills
Confidential
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Chief Technology & Strategy OfficerConfidential Sep 2024 - PresentUnited Arab EmiratesSpearheaded the development and execution of a clear vision for Group I &T planning , Commercial ,HR , Finance , Procurement and operations, driving market share growth, business expansion, and IT infrastructure optimization. to enhance customer satisfaction, driving alignment between technology strategies and organizational objectives, ensuring sustained growth and operational excellence.Digital Journey & Transformation: Directed a comprehensive overhaul of IT practices, streamlining governance and accelerating the delivery of new products, which boosted operational efficiency and productivity.Data-Driven Decisions: Advocated for the adoption of Big Data solutions, utilizing cloud technologies to enhance data analytics and inform smarter business decisions. -
Specialist Technology Architect & StrategyOoredoo Qatar Jun 2023 - Aug 2024Doha, QatarLeading Digital Transformation Business Strategy and Engineering Execution . Leading end-to-end architecture, customer experience, Data processing, analytics and Artificial Intelligence, and Internet Of Things (IoT) . large and globally distributed DevSecOps, Product Management and UX organization collaborating with the business units -
Transformation Program Manager (D & C Apmea)Wipro Ltd Apr 2022 - May 2023Dhaka, BangladeshLead Program Transformation for OSS Tools replacement ,rollout (TFO)”Touch Free Operations” with significant AI/ML driven automation in the Network OSS Tools area to manage RAN, Core and Transport domains• Droved project lifecycle with track PM and SME, creating an integrated Transformation Plan across multiple tools releases and use cases, hands-on approach for change and release of tools• Played a key role in 4G/5G network optimization consulting, ensuring high-quality service delivery, and enhancing overall customer experience.• Partner and Commercial Management of 4 different OEMs, closely manage the P&L of Transformation Track• Drive Change Management and Tool Adoption with User acceptability
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Lead Enterprise Architect & StrategyVodafone Jul 2021 - May 2022Istanbul /Mumbai• Defined Target architectures and strategy for CRM , Enterprise product Catalog and Order management , B2C & B2B, design patterns, transition state architectures, and architecture portfolio management, transformation program roadmap, infused best practices, effort estimation . • Drive BSS & Frontend (digital and human assistance) transformation journey, Micro services and event driven architecture, DXL & ESHOP platform, centralized product Catalog, Oracle Siebel CRM and OSM for CBU, EBU businesses. • Enterprise technologies - CRM, EPC . OSM , BPM, EAI, DW/BI, APIs, Cloud, DevOps, Mobility & B2C Digital platforms etc. -
Head Of Technology & Information SecurityZamtel Aug 2020 - May 2021Lusaka, Zambia• Accountable for entire B2C, B2B, B2B2C enterprise architecture - BSS/OSS and Network Strategy. *Assessment , *Optimization, *Planning and *Design , HLD,LLD , IT Operation , Business Growth Capex and Opex and Outsource strategy.• Architected the 3-5 year target reference architecture vision as part of the enterprise wide digital transformation program.• digital stack [mobile app, self-service, eCommerce], Retail/CC channels, Payment gateway platform, product management, revenue management and service management platforms. • Constant engagement with Business Owners & Sponsors in various departments- Marketing, Sales, Back-Office. -
Head - Technology Strategy & ArchitectConfidential Dec 2018 - Jul 2020Windhoek, Khomas, NamibiaManage P&L for entire Solutions Delivery Business Unit by Owning, overseeing, and leading the solutions delivery units to deliver end-to-end customer engagements for B2C ,B2B , Fixed Line with high quality and customer satisfaction (for Project Management and Technical Professional Services, Systems Integration, Applications Developments, Cloud and Digital Services, Network and IT Systems Integration, and O&M Services). The proposed solution is expected to cover the full spectrum of eTOM Framework of BSS/OSS functional areas to enable an automated end-to-end fulfillment solution in a modern digital service -
Chief Information Officer / It DirectorAnanda Livemore Aug 2017 - Nov 2018Yangon, Myanmar• Build an operate IT department , large team handing , IT infrastructure , Operation management , Financial and procurement management , Project management , eTOM framework , cyber security, applications management, and BI / Analytics• Setting up business oriented and problem solving IT organizations • Partnering with the stakeholders, driving business partnerships and delivering on business KPIs through IT• Driving simplification of Telco Business processes • Develop Efficient and cost effective new IT operating models, cost management, organization redesign • Transforming and simplifying business processes, IT landscape • Preparing and releasing RFQs for new technology, rollout. expansions etc. across company• Issuing guidelines to various stakeholders to bring-in synergy across business, cross-functionally• Prime Technology lead for Legal & Regulatory, Commercial, Digital journey• Delivered strategic technology direction and achieved within 9 months , cost effective Greenfield Launch Managed and delivered on large transformation projects across different operators across continents leading to massive simplification of the processes, organization.- IT, VAS & Billing Development & Delivery- IT Infrastructure - IT Contracts & Vendor Governance - IT Strategy, Forecasting & Planning - Transformation to Digital Telco and Greenfield Projects- IT Simplification & Cost Optimization - Lean and Shared IT Service Operations - Private & Public Cloud Services including SDN, NFV and Hybrid cloud setup - Software Defined & API driven Telco - IT Development including Core, Analytics and Digital IT - Automation driven Development & Operations (DevOps, RPA, AI, ML)- Digital BSS and Analytics transformation -
Iot - Head Global BusinessTrimax It Infrastructure & Services Ltd Aug 2016 - Jul 2017Mumbai Area, India• Business planning process of the group• M&A initiatives across various countries• Business strategy and product developments• Global new alliances and solution Partner setup - Nigeria, Kenya ,Oman , Qatar ,Tanzania, Uganda , Rwanda ,Ethiopia ,Myanmar , Philippines , Cambodia ,Brazil etcMobility Solution Providers in; Smart City , Cloud, IoT, M2M and Connected device , Intelligent Transport system(iTS),Data center Infrastructure -
Chief Operating OfficerSomtel International Fze Oct 2013 - Jul 2016DubaiThis is a green field LTE network from using 2300Mhz, 1800Mhz and 850Mhz spectrum with TDD+FDD carrier aggregation supported covering 90% population .• Architect BSS/OSS , CRM, ERP , convergent billing , voucher management product catalog , social media , Loyalty and campaign , SMSC and self care portal • Mobile Money: Build the eDahab Mobile wallet service is key enabler - derived new customer acquisition plan, commercial operation for airtime top-up, wallet to wallet, bank Account to wallet, cash to prepaid card, transport ticketing using NFC solution. Utility bill payment.• Defined strategy for ROI to reduce CAPEX and OPEX expenditures by $2 million over the next 3 years.• Formulate Outsource and Voice and Data Strategy, policies, short & long term programs to support revenue targets. - Systems), .Organization of Top local Talent (40+%) & International Experts.to ensure timely launch with un-paralleled Customer Experience within budget. -
Head Technology And StratgyGlobacom Ltd. Sep 2012 - Oct 2013LagosLed Product & Innovation for Nigeria and Benin with a revenue portfolio of 345m USD. Directly responsibility for corporate Product & strategy , drive three Business line - GLO Mobile (Voice & Mobile Data ) Business Solution Group(BSG) – Solution for SME and enterprise and Glo1 (submarine cable, capacity management, IPLC, TDM broadband, IDD and Roaming). Reporting to GCEO -
Dgm- Product & PartnershipReliance Communications Sep 2008 - Sep 2012Navi MumbaiResponsible for formulation of convergence Product & strategy, Price management, Product launch, UAT, Alliances/Partners, customer experience management, and Go-to marketing strategy in India and Asia Pacific region. Creating customized & Innovative business case and solution for segment consumer, SME and large enterprise• Business Owner of (IOT/M2M Platform) – Drove product enchantment and marketing & Sales directives to very large enterprise in B2B segment and PSU Government, Construction, Retail, Aviation, Transportation, Educational Institutions, Oil & Gas, Banking, Finance, Media, Hospitality and Technology. 68% market share in India.• IP MPLS based WDVPN (Wireless Data VPN) B2B/B2C solution on CDMA and GSM network to access Bank ATM, Metering ,Lottery POS, android devices for Ent.app Also worked and delivered on following:- Worked on closing the strategic IT outsourcing contract- Delivery of the applications ecosystem for the setup and launch- Formulation of the IT strategy and operating model for the low cost operators- IT Contract realignment in line with changes in IT strategy- As Project lead for IT simplification projects, transforming solution stack in a low cost operator- Setting of the cost efficient Application development pool for handling business charge requests- Data center virtualization and optimization project resulting in massive savings- Road map and strategy for non-COTS products -
Agm Vas (Content & Application) - Product DevelopmentReliance Communications Dec 2006 - Aug 2008Navi MumbaiProduct Design, Architecture , Implementation and Launch an of New Mobility, UC and VAS Products and services as part of President office , including - Partnerships creations/Vendor Management , Product Strategy and implementation/launch of Managed Mobility and Value added , Service Delivery Platform and related services for Reliance Communication .Product handing of VAS systems like SMSC, SMPP-GW, Voice Mail ,Voice SMS, RBT, SDP(Service Delivery Platform), RSC(Roaming Service Center), USSD, Collect Call, WAP/WEB Portal, Mobile TV, MMSC, WAP-GW, ADC & OTA, MTA(Mail Transfer Agent). -
Sr.ManagerSpectranet May 2005 - Nov 2006New Delhi Area, India•Data centre business – server’s co-location, dedicated servers, web hosting, with managed and unmanaged services, shared web space re-selling. •Prepare Architecture of complex Business Solution including Hardware, Software, and Bandwidth, sizing Data Server etc. Conceptualization, system design and optimization of business process•Developing and managing Reseller channel and formulating tie-ups with major corporate houses to promote the services of Spectra net.•Set-up Reseller Channel Development.•Keeping Competition track and regular monitoring of reseller’s performance.•Prepare presentation, SRS, costing and after sales support Creation and maintenance of technical materials and RFP responses Preparation of product and solution value propositions.Telecom Solutions :VSAT , MPLS ,Frame Relay , VPN, Leased Line , Internet Bandwidth , Integrated WAN Solutions ,VOIP, Cisco Routers, RF Equipment & Modems IT Services : Network Management Services- Remote Management , AMC of IT Hardware , Disaster Recovery System, Co-location of Servers. -
System AnalystRushi International Nov 2000 - Sep 2001Freeway Dallas, Tx ,Usa• Www.corpitexchange.com - It's a B2B Forum ProjectAn application based on discussion forum. The main feature is Providing On-line Tutorial from various Institute and Organization. Discussion board access through Servlets (JSDK2.0), Used EJB and JDBC established a backend connection with MS SQL Server 7.0• Www.itil.com for indiai2i.com, koshika TelecomItil.com had one of their major applications running on ASP. The application server side scripting was ASP with Auto Responder the backend MS SQL Server 2000. It had highly interrelated pages containing lots of picture, text, and AVI files. PL/SQL and T-SQL while converting stored procedures and optimizing, enhancing current Reports. • Chat Server Prototyping – In House project developmentThe application was a small prototyping in Java and used JDK 1.1. The utility was made peer-to-peer and used sockets as its IPC mechanism. Database connectivity was managed through JDBC classes and JDBC-ODBC Bridge. The UI was made using Java AWT and.• Sales Invoicing System The system fully automated the sales management for the organization. The tradition master – transaction approach was implemented with integration with financial packages. Some of the features of the system were daily sales tracking, Inventory management and monthly sales reports
Ranjit Kumar Skills
Ranjit Kumar Education Details
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Marketing -
Executive Management -
Electrical, Electronics And Communications Engineering
Frequently Asked Questions about Ranjit Kumar
What company does Ranjit Kumar work for?
Ranjit Kumar works for Confidential
What is Ranjit Kumar's role at the current company?
Ranjit Kumar's current role is Global Telecommunications & Technology Leader | Transforming Digital Landscapes and Driving Operational Excellence | Enterprise Architect | Alliance, partnership, | Cloud Security | IOT | Vendor Management.
What is Ranjit Kumar's email address?
Ranjit Kumar's email address is ra****@****ail.com
What schools did Ranjit Kumar attend?
Ranjit Kumar attended Delhi University, Indian Institute Of Management, Calcutta, Gulbarga University.
What are some of Ranjit Kumar's interests?
Ranjit Kumar has interest in Telecom, Ict, Senior Leadership, Management Consulting, Oil And Gas.
What skills is Ranjit Kumar known for?
Ranjit Kumar has skills like Telecommunications, Product Management, Mobile Devices, Team Management, Vas, Wireless, Pre Sales, New Business Development, Business Development, Strategy, Data Analysis, Integration.
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Ranjit Kumar
Operations Manager And Technical Manager At Noaf Advertising LlcDubai, United Arab Emirates -
Ranjit Kumar
Senior Facilities Manager With More Than 17 Years Experience In Facilities Management, Asset Management, Property Management, Energy Management, Project Managementcomp Msc In Facilities Management-Heriot Watt UniversityDubai, United Arab Emirates4gmail.com, emirates.com, gmail.com, transguardgroup.com -
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Ranjith Kumar
Facade Designer/Bim Modeler @ Maffeis Engineering | Autodesk Bim 360, Autodesk InventorDubai, United Arab Emirates
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