Ranjit Kumar Sharma Email & Phone Number

Uttar Pradesh

 Responsible for managing front office, housekeeping, fitness center and spa operations. Manage daily operation, ensuring quality and standards the expectations of guests on daily basis goals. Specially responsible for entire front office operations including group billing, verifying rates/discounts, Approving allowances/discounts, daily sales.

Mathura Area, India

 Direct,lead and monitor entire front office operations:-Reservation,Front Desk,Concierge,Bell Desk and Valet. Managing,monitoring and controlling room inventory,online portals and competition rate for the target market. Monitoring and handle department financial operations, posting, including group billing, verifying rates/discounts allowances, billing.

Gurgaon, India

 Ensure all the management and operations practices are in compliance with company & client standards. Hire and managed a staff of diverse skilled tradesmen & professionals. Signing contractual agreement between client and company. Ensure compliance with health and safety standards & industry codes. Obtain quotes and tenders from vendor and.

New Delhi Area, India

 Supervise and assist front office associate, execute Night Audit function, generating reports for management review, whenever in relevant shift. Handle reservation, room inventory, controlling online portals, and competition rate for the target market. Attending all departmental meetings in the absence of AFOM. Troubleshoot all guest service issue and.

Gurgaon

• Generating business from Tour & Travel operation-Inbound & domestic.
• Direct the hiring, training & performance evaluations of marketing and sales team and oversee their daily activities.
• Generating business from new accounts & expanding existing client base to achieve consistent target and profitability.
• Developing business from corporate clients & MICE. Negotiate contracts with venders & distributers to manage production distribution & establishing distribution network.
• Conduct market research to determine market requirements for existing & future products.
• Analysis of customer research, current market conditions & competitors information.

Hyderabad, AP

•  Handling profile specific:-Groups, Airlines and FITs check-in & check-outs. Supervise and assist front office associate, execute Night Audit function, generating reports for management review in relevant shift..
• Responsible for complete the guest cycle:-welcoming and register the authorized guest, deliver guest service during the stay, obtain guest experience and process check-out during the shift.
• Monitoring the delay arrivals while ensuring that all requests are carried out and all reservations are honored.
• Training and mentoring new joined with regards to various front office operations.
• Responsible for front office record keeping, room management, key card management, front office cash handling.

Education record

Education record

Education record

Education record