Ranjit Patel Email & Phone Number

London Area, United Kingdom

Solihull, England, United Kingdom

I am on a mission to make the challenges of parenting more visible, and help parents be the best version of themselves!Having been through a process of reconfiguring my life to try and be the best dad I can - from working in the C-Suite to being a freelance consultant and coach, I was shocked at how little support and honesty about the experience was available. I created the Present Parent Program to help parents deal with challenges like overwhelm, guilt and judgement. Not easy whilst balancing other important commitments like work and dealing with sleep deprivation! If you would like support please drop me a DM, I would love to help!

I am passionate about helping organisations grow and transform in the digital age, I typically help organisations by:- Identifying and mobilising new product strategies and opportunities- Improving customers' experience - Making better use of digital technology- Landing change and evolving cultures so organisations can successfully execute above and are healthy places to be- Coaching and mentoring leaders to excel and growI am honest, direct and I care deeply about people, so I work best in environments where people are valued and respected, with a high degree of transparency.My successes include £m in increased revenue, margin and cost savings, leading an organisation to the second highest increase in ICS customer satisfaction score in the UK and creating cultures where people enjoy coming into work every day with lots of opportunities for personal growth 😁

Whilst taking some time out to spend with my lovely twins, I helped my wife rebrand and relaunch her subscription lingerie business, Treatly. I completed full due diligence for the new brand, rebuilt the ecommerce site with a focus on conversion, reduced operational overheads through integration and automation, hit challenging timelines for a successful Christmas trading period and learnt a lot more about working in a start-up vs a big corporate!

Solihull

Recognising the benefits a product mindset could bring to our customers, I led the creation of a product strategy and delivery of the pilot data products. Our first product, the Data Discovery Platform, achieved 98% organic adoption across our customer base in year one. This product strategy was essential in securing, as a not for profit regulated business, investment from private equity. We believed this was necessary in order to increase investment, and therefore pace of innovation, into a what is a critical area of the industry for energy security and the net zero transition.As a part of of this investment, Correla, an independent data and managed services company was created.

Solihull, West Midlands, United Kingdom

Xoserve has been historically very process oriented and measured success based on a limited number of it's customers, or internal dimensions. I was asked to create an appetite and capability that would delight all of it's customers.Through the creation of of Xoserve's first customer function (including the introduction of the word "customer"!) we significantly enhanced customer dialog and influence across the organisation, leading to:- Second most improved level of customer service in the UK, as measured by the Institute of Customer Services (ICS).- New industry change process introduced meeting demands for better engagement and quality of delivery.- Redefined customer relationships by focusing the organisation on customer outcomes, not Xoserve’s.- Generated an unprecedented additional customer investment to provide Advanced Analytics and SME support for one of the industry’s most important issues, Unidentified Gas.

Somerset

Clark’s is a £1.5bn turnover global manufacturer and retailer. Recruited to transform the capability and perception of the global technology organisation. Introduced discipline and rigor to an under leveraged IT function, building credibility and dialog with the rest of the business and significantly improving the impact, quality and volume of delivery across circa £30m global portfolio, and generated an additional investment into technology at a commercially challenging time.Major projects delivered included a global ecommerce re-platform and ERP and Analytics upgrades, along with the mobilisation using additional investment of much needed strategic programmes to move ecommerce platforms to the cloud and create a dev-ops environment, deploy a merchandise financial planning system and upgrade warehouse infrastructure in the UK and US.

Somerset

London

I led several transformational programmes across both product and operations that created increased customer focus and employee empowerment, whilst effectively mobilising a large and complex organisation to address opportunities in a more agile and responsive way.

London, United Kingdom

Joined via the Fast Track leadership scheme, designed to build breadth into high potential candidates through a variety of leadership roles.Responsible for realignment of broadband products and commercial offerings to better match customer needs, and accelerating delivery of several process and technology optimisation projects.

London, United Kingdom

Accountable for driving adoption of the innovative “Reuters Insider” video on demand platform for Financial Services, with over 200 financial services organisations as customers across the EMEA region.

Professional Certificate In Executive Coaching, Coaching

1St, Bsc, Management Science And Computer Science

Activities and Societies: Block representative, Halls Publicity Officer, South Western Program summer 2001, Shell Technology Enterprise.