- Processing payment from wholesale customers- Bookkeeping using Sage Accounts Plus- Taking wholesale enquiriesLearnt how to use Sage Accounting software in order to successfully log incoming payments and keep a record of outstanding balances for wholesale customers.Answering all enquiries from wholesale customers and ensuring that payments are processed on time and the products are dispatched. Enquiries involve stock, dispatching of goods, and eBay and Amazon listings.Demonstrated excellent time management skills in order to balance intricate invoicing process and address the needs of wholesale customers.

- Writing weekly copy for 30,000 subscribers- Creating and chasing payment for outstanding invoices and maintaining records- Taking customer enquiries and processing orders for the online retail store- Managed project of developing a new websiteDeveloped writing skills creating copy for a specialised audience and built on research skills in order to create informative and engaging texts for a large database.Created new procedures for securing outstanding invoice payments on time which contributed to the smooth running of the business and enabled the owner to establish long-term plans.Also took responsibility for developing new website. Project involved thorough planning from creating the wireframe through to implementing the design and producing new text to be compatible for the web pages.

- Designing and writing content for the newsletter- Preparing design and content changes for new website- Providing solutions for reaching wider audiencesEnhanced writing and designing skills while also liaising with various charities and organisations to ask for permission in order to use some of their content.Created a report of the problems affecting Ethnic Minority communities and offered suggestions on how we can create awareness of these issues.