Ranjit Singh Email & Phone Number

Ahmedabad Corporate

Ascendum Kps - Ahmedabad

Result-driven executive with 14 years of experience in process handling, transitions, people-management and productivity management in high volume domestic and international operations. Skilled in analyzing internal operational challenges, technologies & scope of improvement for higher productivity and efficiency. Strong workforce management, P&L, IT, HR and benchmarking experience. Expertise in designing customer service policies, hiring, training & managing customer care team, developing delivery of high customer satisfaction service standards in CGD domain. CORE STRENGTHS • Process Development & Management • Customer Service & Marketing overview (CGD)• Motivational & People management skill • Business System Implementation• Client/Vendor Management • Process / Productivity improvement

Ahmedabad Area, India

Idea Cellular Regd Office - Suman Tower Gandhinagar - Guajarat

Worked in Retentions dept. Idea cellular Gujarat, looking after the retention activities and field retention team of south and west (saurashtra) Gujarat region.  Duties included providing administrative, backend and system support to front end executives in the field. Preparing retention reports and presentations. Preparing salary and commission reports of all the field executives. Live calling for Disconnection letters.