•Determine the structure and flow of the business and in accordance, recommend the features and functions required.•Configure the software to meet customer requirements.•Test and debug software to ensure it meetscustomer expectations.•Train customers online on how to use thesoftware.•Provide on-site customer training and support in the functionality of the softwareif required.•Develop and maintain documentation oncustomer implementation processes. Work closely with the customer to ensurethe success of the implementation process. •Work jointly with the support team totroubleshoot and resolve customer issues. Provide feedback to the development teamon customer requirements and issues.• Ensure compliance with software licensing and usage requirements.