Ranjith Kumar Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Responsible for Corporate and Travel Agent Room Sales for the hotel.Clear understanding of the hotels / resorts business strategies then set goals and to determine action plans to meet those goals.Update action plans and financial objectives quarterly.Identify new markets and business opportunities and increase sales.Represent Hotels in various events and exhibition.Implements all sales action plans related to my market areas as outlined in the marketing plan.Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.Provide the highest quality of service to the customer at all times. Participates in sales calls with members of sales team to acquire new business and/or close on business.Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence). Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.Accompany sales team on sales calls to property/ resort presentation.Attending all department and hotel meetings as necessary.Targeting key accounts potential for the company.Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.Develops relationships within community to strengthen and expand customer base for sales opportunities.Closely following up on all business leads before the cooling period

India

Establish and implement policies, goals, objectives and procedures.- Managing the corporate and individual clients- Meeting clients on regular basis for increase in revenue - Sourcing new clients on pan India- Assign operation employees to specific duties- Provide customer service by greeting and assisting customers- Responding to Customer’s inquiries and complaints.- Directly and supervise employees engage in sales, reconciling cash- Receipts or Performing service to customers.- Instruct staff on how to handle difficult and complicated sales issues(Exclusively Operational issues)- Confer with company official to develop method and procedure to increase sales.- Follow up regularly with Accounts team for Payment outstanding and clearance- Signing up of new RFP domestic and international - on Long term and short term rentals- Closely working with Legal team for signing the contracts without any Hassles

Chennai Area, India

Responsible for learning the hotel(s) brand and strategy.Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experienceManage business travel accounts to maximize business potential,Negotiate group business, guest room rates.Responsible for obtaining appropriate approvals for contracts per SOP Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system.Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business.Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions.Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS.Research and understand demand generators, new business sources, and use the internet as a prospecting tool.Prepares resumes for groups prior to group arrival and review all details in weekly meeting.Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.Attends property specific receptions to generate leads and interact with custom and execute local area blitzes.Implement special promotions relating to sales segmentEstablishes relationships with local businesses and organizations and is an active member in local industry associations.Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes.Consistently meet or exceed sales goals including predetermined revenue and sales activity.Completes daily/weekly/monthly reports as directed by the DOS/GM

Handling TN Kerala Pondicherry

Chennai, Tamil Nadu, India

Chennai Area, India

Corporate sales Travel segments - inbound b2b/b2cRevenue managementSelling 47 hotels in India Brand developmentDeveloped brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development..Marketing and Sales Management:Develops/assists with development of the hotel’s marketing and salesplan based on the hotel’s position and strengths within each marketsegment.Implements hotel’s marketing and sales plan.Analyzes and understands the competition’s strengths and weaknessesfor each market segment and successfully directs marketing activitiesagainst each.Identifies and maintains constant communications with the hotel’s keyaccounts.Actively sells room nights through outside sales calls, telemarketing,tours, etc.Actively sells to in-house guests (greeting tours, talking with guests atcontinental breakfast to surface additional leads, etc.).Knows the competition well. In addition, is familiar with all “business”in the market, where that “business” stays and why.Uses the resources available in the Brand manual to surface, call on,and track potential business.

Chennai & Pondicherry & Srilanka

Responsibilities:Responsible for revenue production for the hotel, andmeeting or exceeding planned revenue objectives for occupancy and averagedaily rate (ADR).Managing all areas of sales according to Brand standards toachieve a professional rapport within the local business community.Profit Management:Meets or exceeds budgeted REV PAR for the hotel.Prepares departmental budget that correctly reflects the hotel’sbusiness plan.Forecasts occupancy fluctuations and directs selling activities tomaximize revenues. Knows the hotel’s demand segments, sources of business for each, andbalances market segments according to supply and demand.Knows the principal competition for each market segment and takesadvantage of hotel’s strengths against each competitor.Accurately forecasts occupancy changes based on changing marketconditions (additions to supply and demand, etc.).Marketing and Sales Management:Develops/assists with development of the hotel’s marketing and salesplan based on the hotel’s position and strengths within each marketsegment.Implements hotel’s marketing and sales plan.Analyzes and understands the competition’s strengths and weaknessesfor each market segment and successfully directs marketing activitiesagainst each.Identifies and maintains constant communications with the hotel’s keyaccounts.Actively sells room nights through outside sales calls, telemarketing,tours, etc.Actively sells to in-house guests (greeting tours, talking with guests atcontinental breakfast to surface additional leads, etc.).Knows the competition well. In addition, is familiar with all “business”in the market, where that “business” stays and why.Uses the resources available in the Brand manual to surface, call on,and track potential business.

Chennai Area, India & Bangalore & Ahmedabad

1.Brand development, Rooms traffic growth, Corporate Tie-ups and promoting the brand. Tie-ups with Travel portals(Inbound & outbound) Giving them the best deals and Discounts.2.Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.3.Working according to Budget and sending all the reports to the National director of sales.

Chennai Area, India & Bangalore

Promotional Activities for developing the brands in terms of delivery aspect.Marketing and promotional Activities.Checking the business module and implementing the structures.

Mumbai Area, India & Chennai & Delhi

1.Quality Assurance catering to prestigious airlines like British airways, klm Airlines. Taking the inventory count and load the trolleys in the airline Galley.2.Worked as a Lounge executive temporarily in the International airport chennai.