Ranjith Mohan Email & Phone Number

United Arab Emirates

Bucharest, Romania

SymphonyAI Summit is an AI-powered IT and Enterprise Workflow Organization, trusted by Global Brands to Manage their IT- Independently handled 6+ releases for SymphonyAI Summit’s Service Management line of Product (SAAS). (Which is 80% of SymphonyAI Summits Core business).- Through these releases, I have meticulously designed 120+ features which has enabled our organization to double the customer base.- Constructed around 75+ comprehensive well-structured , Impactful PRDs that capture a feature to the essence with outmost clarity.- Have led 50+ calls with CTOs, VPs of Product to brainstorm, prioritize features that well align with the Product Strategy & Vision.- Significantly contributed to retention of existing customers by constantly giving roadmap walk throughs & winning the confidence of customer key stakeholders.- Increase overall CSAT of customers from 4.2 to 4.6 (Over a span of 3 years) by tirelessly working with the Project teams and helping them align with customers requirement with Innovation at Speed.- Co -Innovated a Critical Product (Safe workplace) right from its Inception to GTM, which gained instant traction during time of Covid, leading to revenue generation.- Strong experience in working on a No-Code – Low Code Platform Product, Designing a critical & Complex component of the Platform end to end. (Gaining key insights on building a ZERO to ONE product)- Coached and mentored a team of 5 Business Analysts, being responsible for their deliveries and Outcomes.- As the SPOC for Service Management SaaS, fostered alignment among sales, presales and customer-facing teams through a bi-weekly interconnect- Have conducted over 50 grooming sessions with Development Managers, Engineers, Designers, and QAs, delving deep into PRDs, User Stories, and the effectiveness of features. - Aided marketing teams by providing tailored content to effectively communicate the product vision, differentiation in a clear and impactful manner.

Bengaluru, Karnataka, India

SapphireIMS is an ITIL 2011 certified enterprise grade service management system that makes business agile. SapphireIMS is One of the Highly rated and recommended Indian startup In Backoffice workflow automation which serves in IT & Healthcare Space.In my role as a Solution Consultant, I demonstrated a keen understanding of sales and presales processes, effectively aligning technical expertise with customer requirements. By collaborating closely with cross-functional teams and providing a seamless customer experience, I contributed to the overall success of the organization.My experience in presales not only equips me with a deep understanding of customer needs but also enables me to effectively bridge the gap between sales and product management. This unique combination of sales and product expertise allows me to bring valuable insights and deliver customer-centric solutions as a Product Manager in my current role.- Led complete Presale’s activities in a high growth startup environment. (for a Region covering 3 Major Cities in India)- Managed end-to-end engagement, from initial product inquiry calls and technical product demonstrations to solution consulting, onsite customer visits, proof of concepts, proposal submission, and seamless customer hand-off to implementation. Contributed to acquiring 65+ new accounts and logos.- Owned the Sales Target (Beyond $500k) for the Region and exceed expectation.

Bengaluru, Karnataka, India

LTIMindtree, previously known as L&T Infotech is an Indian multinational information technology services and consulting company based in Mumbai. Currently 5th Largest IT Consulting Firms in IndiaDuring my tenure at LTIMindtree, I gained invaluable experience in handling high-stakes RFPs and serving as a trusted advisor to global clients. This early exposure in a renowned consulting firm laid a solid foundation for my career, equipping me with the skills and expertise necessary to excel in the technology industry.- Served as the Single Point of Contact for US Region Sales, specializing in business development and managing multiple multi-million-dollar RFPs and consulting deals. - Successfully navigated through 80+ RFPs end-to-end, demonstrating expertise in understanding customer expectations, needs, and pain points.- Built winning comprehensive IT Infra solutions in the space of Microsoft/DB/Cloud/Virtualization/Storage/ServiceNow etc.

Education record

Pre University, Pure Science, Puc