Ranjith Raghavan Email & Phone Number

Khalifa Street, Abu Dhabi, United Arab Emirates

• Provide support service in payments processing for Corporate Customers directly approaching Payment Center.• Affect payments in local and foreign currency in full compliance with foreign exchange & Central Bank regulations and documentation requirements and other relevant regulation standards.• Daily reviewing and reconciling the suspense accounts.• Providing direct operational relationship support to major corporate accounts.• Daily reviewing and checking the funds transfer before sending to Electronic document management system department.• Daily reviewing and checking the transfer funds that is going to FGB to assure that is going without charges as per agreement rules of the merger.• Meets critical processing deadlines, SLA and TAT for all tasks related to Remittances and internal transaction processing.• Answer all type of queries and enquires for corporate customers & branches.• Facilitating transfers of corporate clients through online channel (NAFURA).• Knowledge about AML and OFAC compliances (list of companies/customers and countries blacklisted).• Assisting management with generating incidental reports.

United Arab Emirates

• Conducts daily operations and ensures that all transactions are processed on time.• Extracts S.W.I.F.T. (Society for Worldwide Interbank Financial Telecommunication) and Central Bank Fund Transfer System data from the server and uploads the file to the GRS program.• Validates number of incoming payment orders (MT103) in the SWIFT Alliance Workstation. Inputs transactions in the form of SWIFT MT103 and MT202 prepared by our processing and investigation division.• Creates outgoing SWIFT and CBFTS messages requesting for disposition, verification of funding cover and confirmation of implementation/cancellation via MT199/MT999.• Validates the outgoing messages in SWIFT and CBFTS to ensure all items are network acknowledged.• Responds to queries from other units in a timely manner to provide accurate response.• Generates remittance documents and reports needed by respective units for reconciliation.• Prepares monthly MIS for the department.• Prepares test plan for the UAT (User Acceptance Test) and performs the required testing for any system issues and process improvement.• Prepares Incident Reports of errors encountered in the system and daily conduct of operations of the Data Control Section of the remittance division ensuring that all transactions are processed on time.

Kerala India

• Prepared various insurance reports ie weekly, monthly, quarterly and annual reports on loan portfolio• Assisted customer with their queries and maintained incoming and outgoing mail matters and documents• Planned and organized superior’s schedule of activities/meetings• Encoded and filed data, and gave general/administrative office support to the department