Specialist Hr Services
Current- Employee Lifecycle: Support complete employee life cycle, collaborate with the Regional HR teams for implementation of HR programs, policies and procedures. Provides HR support as needed based on inquiry/ticket volume, escalating as appropriate.- AskHR Case Management: Respond to daily HR queries related to HR policy interpretations, benefits, leave of absence, exit through the internal ticketing system. Tracks and reports on progress against set metrics and compliance with established standards.- Workday administration: Provide Workday transaction support for employee movements- Transfers, Promotions, Salary raises, Performance review, One time payments, Leave corrections, Full time/part time role updates, Reporting changes, Voluntary/Involuntary terminations within agreed SLA s and as per the quality standards. - Provides HR technical support through research, analysis and resolution of employee issues. - Perform detailed root cause analysis and troubleshooting regarding HR inquiries and where possible, work with HRIS team to implement preventative solutions. - Participates in acquisition integrations following compliance requirements - Inputs and reviews data for accuracy within HR knowledge base