Ransdale Dinger Email & Phone Number

Sydney, Australia

• Responsible for managing the NSW Hospitality operations across 4 offices, 65 meeting rooms, with over 325 partners and 5000 employees.
• Part of a successful opening team for two new KPMG Sydney offices at Barangaroo and Parramatta.
• Manage a high performance team of 30 staff and more on a daily basis.
• Supported the transition to the new Parramatta office.
• Operations include F&B, FOH, Workplace Concierge, Events, in house Kitchen and overseeing the IT/AV team.
• Built the team and service standards back to post COVID levels.

Sydney, Australia

• Successfully coordinated and orchestrated the move to the new office in Barangaroo.
• One of the first adopters to use LinkedIn in the firm to share the customer experience and the KPMG brand.
• Introduced purpose to the hospitality delivery by introducing community engagement with our tenants in the Barangaroo precinct.
• Transformed the perception of a traditional FOH service offering at KPMG by introducing a proactive and personalised approach.
• Visited interstate KPMG offices to share the client experience and provided advice on how to enhance the service offerings.
• Initiated and drove the national awareness days at KPMG.

Sydney, New South Wales, Australia

• KPMG Global mention for client experience delivery at the Prague KPMG Global conference.
• Put KPMG hospitality on the global stage by continuously providing outside the box experiences.
• Awarded the prestigious NSW Chairman Award 2016.
• NSW Catering Award 2016 finalist.
• Prepared the team to transition to the new KPMG office at Barangaroo.

Sydney, New South Wales, Australia

• This was my introduction to corporate hospitality.
• Introduced personalisation and the hotel experience to the corporate hospitality world.
• Introduced client recognition initiatives by creating client profile for events and meetings.
• Created the NSW partners recognition booklet.
• Updated and created Standard Operating Manuals.
• Won the NSW Caterer of the year 2011.

Sydney, New South Wales, Australia

• Supervised the busy and fast paced “Kable’s” restaurant with high end guests and celebrities.
• Learnt the art of personalisation, recognition and going above and beyond.
• Learnt the importance of rostering and labor management in Australia.
• Received Star Awards and recognition from the Vice President of Four Seasons Hotels.
• Designated trainer for the restaurant.

Maharashtra, India

• Supervised the shift operations of the bustling “La Brasserie” restaurant.
• Worked across various fine dining restaurants in the hotel.
• Rostering and financial management of a large workforce
• Employee of the Month.
• Designated trainer for the restaurant.

Certificate 3&2 Wine Course, Tafe, Nsw, Wine Steward/Sommelier

Diploma, Business Administration

Diploma, Hospitality Administration/Management