Ransdale Dinger Email & Phone Number

Australia

Sydney, Australia

• Responsible for managing the NSW Hospitality operations across 4 offices, 65 meeting rooms, with over 325 partners and 5000 employees.• Part of a successful opening team for two new KPMG Sydney offices at Barangaroo and Parramatta.• Manage a high performance team of 30 staff and more on a daily basis.• Supported the transition to the new Parramatta office.• Operations include F&B, FOH, Workplace Concierge, Events, in house Kitchen and overseeing the IT/AV team.• Built the team and service standards back to post COVID levels.• Manage the largest KPMG hospitality operations in the country.• Visited and shared ideas with other prominent workplace the KPMG hospitality customer experience.• Continue to drive sustainability initiatives within the hospitality team and in the community.

Sydney, Australia

• Successfully coordinated and orchestrated the move to the new office in Barangaroo.• One of the first adopters to use LinkedIn in the firm to share the customer experience and the KPMG brand.• Introduced purpose to the hospitality delivery by introducing community engagement with our tenants in the Barangaroo precinct.• Transformed the perception of a traditional FOH service offering at KPMG by introducing a proactive and personalised approach.• Visited interstate KPMG offices to share the client experience and provided advice on how to enhance the service offerings.• Initiated and drove the national awareness days at KPMG.

Sydney, New South Wales, Australia

• KPMG Global mention for client experience delivery at the Prague KPMG Global conference.• Put KPMG hospitality on the global stage by continuously providing outside the box experiences.• Awarded the prestigious NSW Chairman Award 2016.• NSW Catering Award 2016 finalist.• Prepared the team to transition to the new KPMG office at Barangaroo.

Sydney, New South Wales, Australia

• This was my introduction to corporate hospitality.• Introduced personalisation and the hotel experience to the corporate hospitality world.• Introduced client recognition initiatives by creating client profile for events and meetings.• Created the NSW partners recognition booklet.• Updated and created Standard Operating Manuals.• Won the NSW Caterer of the year 2011.

Sydney, New South Wales, Australia

• Supervised the busy and fast paced “Kable’s” restaurant with high end guests and celebrities.• Learnt the art of personalisation, recognition and going above and beyond.• Learnt the importance of rostering and labor management in Australia.• Received Star Awards and recognition from the Vice President of Four Seasons Hotels.• Designated trainer for the restaurant.

Maharashtra, India

• Supervised the shift operations of the bustling “La Brasserie” restaurant.• Worked across various fine dining restaurants in the hotel.• Rostering and financial management of a large workforce• Employee of the Month.• Designated trainer for the restaurant.

Certificate 3&2 Wine Course, Tafe, Nsw, Wine Steward/Sommelier

Diploma, Business Administration

Diploma, Hospitality Administration/Management