Raphael Solo Email & Phone Number

Denver, Colorado, United States

-PO Intake & Coding, DME Distributor-Leveraged Oracle Fusion Cloud Applications for the creation, editing, and processing of invoices from multiple different VendorsPerformed three-way matching for Vendor Invoices against Client Purchase Orders and InventoryActed as a Subject Matter Expert (SME) for multiple teams processing multiple different workflowsDeveloped look-up tools in Excel to dramatically shorten the time spent per invoice processedManually entered distribution information for a multitude of accounts and lines of business-QA Auditor, Public Healthcare Entity-Performed QA audits of client work to validate compliance with regulationsExpedited processing of backlog claims to improve the level of support for members and subscribersCommunicated across departments and to external partners, including Plan Partners, Collection Agencies, and Medical OfficesInvestigated and resolved member issues such Billing Issues, Coordination and Quality of Care, and BenefitsMaintained meticulous documentation of all communications and actions for tracking purposesMonitored cases for instances of ethical violations, fraud, and abuse, and reported as necessarySupported business operations through multiple applications including Cisco Products, QMEIS, and Internal Tools

Conifer, Colorado, United States

Provided fast, efficient service in back and front of house operationsSupervised and trained new employees for multiple positionsCoordinated scheduling for 30+ employeesMaintained customer satisfaction by following established practicesPrioritized safe standards in kitchen workflow and upkeepMonitored employees for consistency and adherence to standardsDeveloped menu items and daily specials based on inventory to minimize wasteStrategized methods to improve profit margins and reduce expensesPracticed enhanced sanitization measures to minimize COVID-19 exposure

Provided daily training for new and long-term employeesSupervised kitchen staff to ensure completion of duties, consistency in product, and quality assuranceMaximized employee effectiveness by delegating tasks as necessaryAddressed employee concerns and reported to upper managementAccurately managed inventory in a dynamic market with multiple purchasing and organizational constraintsCreated weekly specials following consumer trends using a profitability analysis based on materials and labor

Charlotte, North Carolina Area

Analyzed and interpreted market data to establish and forecast sale price and time trends based on location and market conditionsDetermined economic and geographic target markets for potential buyersCreated marketing campaigns to enhance professional growth and drive company salesToured new listings to continually improve knowledge of market and buyer/seller trendsHandled and accounted for escrow and transaction funds according to North Carolina lawMaintained detailed records including confidential financial and legal informationNegotiated contracts on behalf of buyers and rentersDeveloped client focused presentations and information sessions to expand future client baseEnsured compliance with state laws

Bachelor'S Degree, Environmental Science

Associate Of Arts (A.A.), Recording Arts Technology/Technician