Raphael Parra Email & Phone Number

Orlando, Fl, Us

Orlando, Florida Area

Lead Organizational Change Management, Training, and Site Support efforts on multiple projects in the government and commercial sector performing integrated eligibility work both in person and virtually.Lead Workload Process Automation and Optimization efforts on integrated eligibility systems built on ServiceNow platform.Work closely with client and internal team to consult on system needs and provide solutions on how to better manage the system and communicate to all end users. Present strategic initiatives and turnkey solutions to clients while collaborating with a team to meet project demands and secure new work. Used analytics and reporting capabilities in Tableau and Google Analytics to showcase system data and consult on system improvements.Lead and work on multiple cloud system implementations while providing site support to meet client workforce demands.Provide technical solutions while navigating multiple system platforms on robotic process automation, SAP, process improvement and custom built softwares in multiple industries.Conduct needs assessments to address gaps in system productivity and client demands.Train over 1000 client employees on multiple system implementations while building and designing full curriculum and documentation by using Adobe Captivate, Adobe Premier Pro, Adobe Pro, Adobe Illustrator, Adobe, RoboHelp, Articulate Storyline, Camtasia, HTML, and Microsoft Suite.Lead Diversity & Inclusion efforts creating sessions and deliverables to increase employee retention rates and have open dialogue across the firm on issues that matter.Lead internal communications team to increase virtual work resources, workplace productivity, and team collaboration.

University Of Central Florida

 Assist in fundraising for UCF STEM Alliance efforts. Coordinate between local vendors and contributors with K-12 education system for co-curricular programming. Organize class curriculum with multiple parties in an effort to create effective teaching in the K-12 system in regards to the STEM fields.

Orlando, Florida Area

• Ensure all training and development practices align with the organization’s mission and vision.• Assist with interview questions and analyzing responses during recruitment process.• Assist onboarding new employees.o Develop and implement new training materials to ensure that new employee is knowledgeable of duties and expectationso Keeping track of onboarding process and efficiencyo Create a buddy system within the council to increase communications among councils and departments.o Use personality results for management to more effectively be able to handle staff members.• Monthly Training and Development Serieso Introduce new communication methods to increase communication and participation during monthly training and development.o Implement training relevant to core values of roles and responsibilities within the council.• Operations & Check in Call – NDC Leader & Operations Callo Increase efficiency and purpose of council wide calls.o Better managing hour long calls to have a lasting impact on roles and responsibilities.• Events & Meetingso Keeping track of monthly meetings and council events attendance, profit and revenue. Use data to determine successes and challenges of individual per event. Used by management to better assist individual in role. Revenue and profit for events will be used to keep track of the event, growth of event within the council, and activity of staff member. Monitor Spendingo Keeping track of council contacts. Observing and analyzing outreach of each council by measuring how many individuals know of and are involved within each council. Email lists and social media are to be used to help keep track of activity and data. Observe monthly growth to notice council activity• Conduct annual training and development• Assist with the development of strategic plans

Orlando, Florida Area

 Coordination of Board-approved events (i.e., small workshops, medium-size Symposiums, large-scale Conferences, etc.) Solidified over $25,000.00 in event sponsorships to have events perform at a profit. Manage sponsorship, corporate partnership requests and negotiate activations to align with corporate mission. Grow the South Florida and Orlando Chapters through business development efforts to attract and retain corporate partners in the region. Manage events through utilizing event timeline documents to ensure timely completion of all planning requirements.

 Provide academic advisement, financial assistance, admissions and enrollment assistance to students. Advise students on functions pertaining to the application process, requirements, verification documents, and many more functions. Analyzes and interpret various departmental or functional requirements for students in order to teach them to assume increasing self-reliance.

105 E Main St, Leesburg, Florida

 Collaborate with other areas to implement the College’s Co-Curricular Program. Plan, implement, monitor, and evaluate a wide range of student activities. Direct and coordinate all facets of Leadership Development. Develop and implement a Community Service program. Conduct assessments of the activities to determine student satisfaction.

5850 Tg Lee Blvd

 Develop and maintain a detailed project schedule which includes administrative tasks and the identification of all sites involved in the project Coordinate and participate in project meetings File all presales project documents Ensure coordination of the interfaces of all disciplines within a project

University Of Central Florida

Presenting on academic policies and procedures and major-specific requirements.Identifying appropriate course work as related to a student’s major, interests and abilities.Assisting students in the online registration process for their summer and/or fall classes.

Jamaica, Queens, New York

Toll Plaza Improvements at Verrazano Narrows Bridge, #VN-03B $3,842,446.00Rehab of I-90 Bridge over the Hudson river & the I-90/I-787 Interchange Bridges in Albany & Rensselaer County, D262091 $473,566.50Willets Point Offsite Infrastructure 126th Street from Roosevelt Avenue to Flushing Bay 2014, #19060045 $146,346.09Pavement Rehabilitation – 147th & 148th Street #JFK 924.201 $385,000.00  Managing all aspects of electrical construction including coordination with other Contractors, CM and DEP Plant Operators Obtaining substantial completion for all projects and actualizing additional revenue into the company from retainage costs. Supervising a full staff consisting of electrical engineers, union electricians, construction supervisors and administrative personnel Controlling and monitoring overall construction costs, revenues, profit and staffing for financial reporting and customer billing Responsible for cost estimation, negotiation and execution of all change orders Verifying engineering design feasibility and implementing approved modifications necessary Preparing and developing point to point diagrams. As-built drawings and required for acceptance by NYSDOT Coordinating with all parties to test and commission major systems and equipment for final acceptance by NYSDOT Managed Construction for end-to-end installation of fiber optic cable networks, SENSYS ITS System, General ITS applications, Street Lighting, Traffic Intersections, Highway Lighting, Conduit and Wire Installation, Temporary Lighting, Indoor Lighting. Processed payroll timesheets and computer entry, placed orders for project materials, equipment and services; processed billing and invoicing; processed submittal logs, change order logs, drawings and all items needed for approval for NYSDOT standard.

150 Student Union, Buffalo, Ny 14260

 Managed and handled day to day activities at SUNY Buffalo, answering all questions on the University, using MS Word, Excel, Outlook, Access to file and setup events in the Student Union, setting up and breaking down events, manage the University at Buffalo’s Student Union where thousands attend every day.  Opening and closing the building while reporting maintenance and custodial procedures.  Problem solver for events such as serving as liaison between students and professional staff. Held the supervisor role in most issues in regards to students on the job.  On campus figure for information and help at any time.

410 Bonner Hall, Buffalo, Ny, 14260

 Assist in the process of admitting international and domestic students into UB’s electrical engineering graduate program.  Consultant with International students wising to get involved on campus and handling all issues.  Assist students with building groups and integrating with the Student Government Association for campus events and student involvement.

Buffalo/Niagara, New York Area

Aide Erie County Legislatures in day to day activities such as translating, preparing for session, holding meetings, and organization.

Master'S Degree, Higher Education/Higher Education Administration

Educational Leadership - Higher Education in Student Personnel

Bachelor Of Science (Bs), English Language And Literature, General

Major: English Minor: Environmental Design