Raphaela Tomachevski Email & Phone Number

State Of São Paulo, Brazil

Metodologia ÁgilPlanejamento de TestesCenários de Testes em BDDTestes ManuaisTestes RegressivosTestes FuncionaisTestes Unitários em APIFerramentas: Jira, Confluence, Octane, Postman e TDM

São Paulo, Brasil

São Paulo, São Paulo, Brasil

Responsible for analyzing customer documents, simulations at banks, checking which bank has the lowest rates for financing, setting up folders, scoring queries, filling out forms and taking questions from customers related to financing.

São Paulo, São Paulo, Brasil

Design and mapping of Salesforce processes, BPM, requirements gathering, medium-term projects, KPI creation, mapping and process improvement, elaboration of functional specification and data modeling. Survey of business needs and requirements definition, details of product backlog items, flow mapping, business process modeling, functional and data modeling, diagrams, use cases and technical documentation. Monitoring of functional tests, unit tests, integrated and approvals with users, writing test scenarios when implementing projects. It also acted as functional support for products when problems or doubts occurred with users with products deployed in production. Salesforce.com hierarchy and territories management, among other activities

São Paulo, São Paulo, Brasil

Responsible for system tests, creation of requirements analysis, responsible for system quality, modifications and improvements, system analysis, creation of system models to be passed to the development area.

São Paulo, São Paulo, Brasil

Responsible for the implementation of the system in the company, training, error analysis, support and maintenance. Constantly checked with users first what their needs were and how it could be integrated into the system and then pass it on to the programmer in a clearer way, making the user's life easier and preventing the program from becoming heavy and difficult to understand and access.

São Paulo, São Paulo, Brasil

Acted with a CRM system to attract students enrolled on the site for possible tests to enter college and accompanied him until the moment of his enrollment, always in contact via phone and email

São Paulo, Brasil

Operated with sales of furniture and decorative items by telephone and also presenting the company's show room