Raphael Costa

Raphael Costa Email and Phone Number

Chief Revenue Officer (CRO) @ Esfera
São Paulo, SP, BR
Raphael Costa's Location
São Paulo, São Paulo, Brazil, Brazil
Raphael Costa's Contact Details

Raphael Costa work email

Raphael Costa personal email

About Raphael Costa

Raphael is currently Head of Products and Operations at Esfera, the loyalty company of Banco Santander. He is responsible for delivering amazing experiences for Esfera customers. To reach this goal, he leads product development to product launch, including product growth strategies, customer care and fraud prevention. Before this, he had worked at Accenture where he took important roles (including leading) in several consulting projects. He worked on themes like increasing sales force effectiveness, loyalty program improvement and digital transformation.Raphael also had entrepreneurial experience as founder and CEO of Mybabybox in 2011, a startup focused on young parents. He had international experience leading multicultural teams at AIESEC.Raphael holds a BSc in Business Administration from Universidade de São Paulo (USP) and is fluent in Portuguese, English and Spanish with professional experience in Brazil, U.S.A and LATAM.

Raphael Costa's Current Company Details
Esfera

Esfera

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Chief Revenue Officer (CRO)
São Paulo, SP, BR
Website:
esfera.com.vc
Employees:
33
Raphael Costa Work Experience Details
  • Esfera
    Chief Revenue Officer (Cro)
    Esfera
    São Paulo, Sp, Br
    View
  • Esfera
    Chief Revenue Officer (Cro)
    Esfera Oct 2024 - Present
    São Paulo, Brazil
    In my role as Chief Revenue Officer at Esfera, I led revenue strategy development, aligning revenue related functions, and optimize pricing to drive revenue growth. By identifying new opportunities and leveraging data analytics, I successfully achieve revenue targets.
    View
  • Esfera
    Head Of Product And Operations
    Esfera Aug 2020 - Dec 2024
    São Paulo, Brazil
    View
  • Esfera
    Crm And Performance Manager
    Esfera Aug 2019 - Aug 2020
    São Paulo Area, Brazil
    View
  • Accenture
    Manager
    Accenture Dec 2016 - Aug 2019
    São Paulo Area, Brazil
    View
  • Accenture
    Consultant
    Accenture Sep 2012 - Dec 2016
    São Paulo Area, Brazil
    View
  • Accenture
    Analyst
    Accenture Aug 2010 - Aug 2012
    São Paulo Area, Brazil
    View
  • Mybabybox
    Entrepreneur & Ceo
    Mybabybox Jan 2012 - Feb 2013
    São Paulo Area, Brazil
  • Aiesec
    Director Of Strategic Development
    Aiesec Jul 2009 - Jun 2010
    - Look for opportunities to open new offices in the country;- Increase the efficiency of the current offices in the country;- Ensure alignment of other departments to reach the organizational goals;- Coach and track the executive boards of each office;- Quarterly strategic measurement and analysis of the local offices;- Responsible for delivering the methodology of the national planning and planning revision;- New services development
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  • Aiesec
    Executive Manager, Ribeirao Preto'S Office
    Aiesec Jan 2008 - Dec 2008
    - Manage the Executive Board of 6 members;- Manage the Organizational Structure (100+ volunteers);- Expansion of 122% of operational activities;- Represent the Local Office to the partners and other 27 offices in Brazil;- Lead the office's annual planning process;- Financial tracking and policies;- Final responsible for legalization and auditing;- Internal and external reporting;- Manage the external Board of Advisors;
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  • Aiesec
    Sales And Marketing Manager In Ribeirao Preto
    Aiesec May 2007 - Dec 2007
    - Manage the Corporate Relations team (5 people)- Expansion of 60% of sales during the term- Plan strategies for sustainable growth in number of partners- Attend sales meetings and create proposals for new partnerships- Train members on sales- Implementation of local CRM- Management of area's budget- Implementation of the following processes• Marketing prospecting and segmentation• Product development• Sales management and pipeline• Selling• Delivery
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  • Inepad
    E-Learning Monitor
    Inepad Apr 2006 - Dec 2006
    - Virtual communication with clients and tutors- Develop a virtual tracking tool for tutors' management

Raphael Costa Skills

Strategy Strategic Planning Business Strategy Team Management Crm Management Consulting Business Planning Project Planning Management Business Development Leadership Coaching Teamwork Entrepreneurship Marketing Analysis Team Leadership Market Research Training English Product Development Business Analysis Competitive Analysis Sales Management Budgets Operations Management Sales Net Promoter Score Analytical Skills Microsoft Excel Marketing Strategy Consulting Marketing Communications Workshop Facilitation New Business Development Microsoft Office Customer Relationship Management Digital Marketing Digital Strategy Atendimento Ao Cliente Microsoft Word Planejamento De Projetos Pesquisa

Raphael Costa Education Details

Frequently Asked Questions about Raphael Costa

What company does Raphael Costa work for?

Raphael Costa works for Esfera

What is Raphael Costa's role at the current company?

Raphael Costa's current role is Chief Revenue Officer (CRO).

What is Raphael Costa's email address?

Raphael Costa's email address is ra****@****ure.com

What schools did Raphael Costa attend?

Raphael Costa attended Universidade De São Paulo.

What are some of Raphael Costa's interests?

Raphael Costa has interest in Technology, Mybabybox, Health And Wellness, Sports, Fine Art, Swimming, Consultancy, Aiesec, Education, São Paulo.

What skills is Raphael Costa known for?

Raphael Costa has skills like Strategy, Strategic Planning, Business Strategy, Team Management, Crm, Management Consulting, Business Planning, Project Planning, Management, Business Development, Leadership, Coaching.

Who are Raphael Costa's colleagues?

Raphael Costa's colleagues are Altino De Souza Libarino, Eduardo Sierra, Ithalo Laurentino, Thaís Dantas, Marcelo Lourenço, Israela Metali, Gabriela Boni.

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