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Raphael Edwards Email & Phone Number

Director, Professional Services at Akamai Technologies
Location: Malden, Massachusetts, United States 11 work roles 1 school
1 work email found @akamai.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email r****@akamai.com
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Current company
Akamai Technologies
Role
Director, Professional Services
Location
Malden, Massachusetts, United States

Who is Raphael Edwards? Overview

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Quick answer

Raphael Edwards is listed as Director, Professional Services at Akamai Technologies, based in Malden, Massachusetts, United States. AeroLeads shows a work email signal at akamai.com and a matched LinkedIn profile for Raphael Edwards.

Raphael Edwards previously worked as Service Line Director at Akamai Technologies and Senior Manager, Customer Success at Akamai Technologies. Raphael Edwards holds Bachelor'S Degree, Management Information Systems, Management from University Of Massachusetts Lowell.

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Email format at Akamai Technologies

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{first_initial}{last}@akamai.com
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AeroLeads found 1 current-domain work email signal for Raphael Edwards. Compare company email patterns before reaching out.

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Profile bio

About Raphael Edwards

As a Director of Customer Success at Akamai Technologies, I lead a $60 million Services business supporting the Financial Services industry, My team specializes is enabling customers to build, secure, and deliver workloads in the cloud at scale. I have over 20 years of experience working with leading brands solve their biggest Internet challenges - I've supported large events like the Super Bowl, Enterprise Cloud Transformation, Over-The-Air Updates to vehicles, and mobilized teams to mitigate zero day vulnerabilities like Log4j. I am passionate about delivering real value to customers and enabling their success through our product and services.

Listed skills include Software Project Management, Software Development, Project Management, Cloud Computing, and 31 others.

Current workplace

Raphael Edwards's current company

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Akamai Technologies
Akamai Technologies
Director, Professional Services
Website
akamai.com
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11 roles

Raphael Edwards work experience

A career timeline built from the work history available for this profile.

Senior Manager, Customer Success

Akamai Technologies

Cambridge, MA, US

  • Responsible for a $53 million Services business for the Financial Services region
  • Led a team of 8 Engagement Managers as well as a team consisting of 1 Service Line Manager and 15 Technical Project Managers (US, Canada, Costa Rica and India)
  • Launched a global program for services investment. Within the first year the program achieve a positive return leading to $1.45M in new recurring monthly recurring revenue
  • Launched an Americas wide Value Management Office program. In the first 2 years the program saved more than 2000 services field hours
  • Partnered with Sales and Pre-Sales to design Services packages, provide Services discounts, create custom LOEs and SOWs, manage escalations, and partner on account strategy
Oct 2020 - Aug 2022

Manager, Professional Services

Akamai Technologies

Cambridge, MA, US

  • Launched an America's Wide program for blameless (No Fault) post mortems driving a reduction in preventable issues and feedback loop to product for critical fixes
  • Launched an America's Wide program for Thought-Leadership, reducing team member ramp up time and providing access to industry specific case studies
  • Partnered with Sales and Pre-Sales to design Services packages, provide Services discounts, create custom LOEs and SOWs, manage escalations, and partner on account strategy
Jan 2018 - Oct 2020

Principal Technical Project Manager

Akamai Technologies

Cambridge, MA, US

Experience as a Technology Advisor for the top Fortune 100 companies. Industries of focus have included high-tech software, commerce/retail, and a specialization in automotive/manufacturing.Intimate knowledge of web technology frameworks and cloud computing focused on web and media delivery. HTTP(S), DNS, MQTT, 3-tier architecture, Distributed Computing on.

Jul 2016 - Dec 2017

Senior Technical Project Manager

Akamai Technologies

Cambridge, MA, US

Building on his years as Technical Project Manager, Mr. Edwards continues to take on the biggest Internet challenges, while serving as a contributor to the betterment of new product and services, while mentoring of employees.

Mar 2015 - Jun 2016

Technical Project Manager

Akamai Technologies

Cambridge, MA, US

Mr. Edwards is a Technical Project Manager partnering with today's leading Enterprise companies. In this role Mr. Edwards helps to make websites fast, reliable, and secure.

Jul 2013 - Mar 2015

Project Manager

Raybeam, Inc.

Newburyport, Massachusetts, US

Managed a team of Architects, and Engineers, developing Big Data solutions for leading commerce, and high-tech companies.

Nov 2010 - Jul 2013

Senior Consultant | Technology Leader

Stranix

Irving, TX, US

Stranix is a global provider of workforce performance solutions to many companies of different sizes and across multiple industries. Stranix’s many resources bring to the table a broad range of experience, the constant ability to pull current best practices from different learning areas as well as proven leaders from varying projects.

Jan 2006 - Oct 2010

Search Engine Optimization Consultant | Systems Engineer

Spidersplat Consulting, Inc.

US

SpiderSplat Consulting, Inc. is a leading SEM (Search Engine Marketing) boutique consultancy in Boston. SpiderSplat’s focus is on assisting clients in the efficient management of organic Search Engine Optimization, Pay-Per-Click Campaign Management and related web analytics.

Jun 2005 - Dec 2005
Team & coworkers

Colleagues at Akamai Technologies

Other employees you can reach at akamai.com. View company contacts →

BY Bl Yogi Bl Yogi Colleague at Akamai TechnologiesHassan, Karnataka, India, India View → MY Makana Young Makana Young Colleague at Akamai TechnologiesSan Francisco Bay Area, United States View → ST San Tunstall San Tunstall Colleague at Akamai TechnologiesCambridge, Massachusetts, United States, United States View → PS Pp Sako Pp Sako Colleague at Akamai TechnologiesKhargram, West Bengal, India, India View → RK Rishi Kumar Rishi Kumar Colleague at Akamai TechnologiesGreater Bengaluru Area, India View → 이 이상진 이상진 Colleague at Akamai TechnologiesMapo District, Seoul, South Korea, Korea, Republic Of View → SR Sandeep Rath Sandeep Rath Colleague at Akamai TechnologiesGreater Toronto Area, Canada, Canada, Canada View → AL Ashley Linares Ashley Linares Colleague at Akamai TechnologiesGainesville, Florida, United States, United States View → PF Patrick Fortkort Patrick Fortkort Colleague at Akamai TechnologiesVienna, Virginia, United States, United States View → NM Narasimha Murthy U Narasimha Murthy U Colleague at Akamai TechnologiesBengaluru, Karnataka, India, India View →
1 education record

Raphael Edwards education

  • University Of Massachusetts Lowell
    University Of Massachusetts Lowell
    Management
FAQ

Frequently asked questions about Raphael Edwards

Quick answers generated from the profile data available on this page.

What company does Raphael Edwards work for?

Raphael Edwards works for Akamai Technologies.

What is Raphael Edwards's role at Akamai Technologies?

Raphael Edwards is listed as Director, Professional Services at Akamai Technologies.

What is Raphael Edwards's email address?

AeroLeads has found 1 work email signal at @akamai.com for Raphael Edwards at Akamai Technologies.

Where is Raphael Edwards based?

Raphael Edwards is based in Malden, Massachusetts, United States while working with Akamai Technologies.

What companies has Raphael Edwards worked for?

Raphael Edwards has worked for Akamai Technologies, Raybeam, Inc., At&T - Unified Communications (Formerly Interwise, Inc.), Stranix, and Interwise, Inc.

Who are Raphael Edwards's colleagues at Akamai Technologies?

Raphael Edwards's colleagues at Akamai Technologies include Bl Yogi, Makana Young, San Tunstall, Pp Sako, and Rishi Kumar.

How can I contact Raphael Edwards?

You can use AeroLeads to view verified contact signals for Raphael Edwards at Akamai Technologies, including work email, phone, and LinkedIn data when available.

What schools did Raphael Edwards attend?

Raphael Edwards holds Bachelor'S Degree, Management Information Systems, Management from University Of Massachusetts Lowell.

What skills is Raphael Edwards known for?

Raphael Edwards is listed with skills including Software Project Management, Software Development, Project Management, Cloud Computing, Saas, Management, Consulting, and Business Intelligence.

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