Raphael Macanhan Email & Phone Number

Lisbon, Portugal

Rio De Janeiro, Rio De Janeiro, Brazil

Have been part of a high-end competitive Guild in World of Warcraft, leading the human resources industry in it.- Among many conquests, reached the top 15 Guilds in Brazil.- Got in touch with hundreds of people with the objective of making the Guild stronger.- In charge of admitting people, with requirements and assessments depending on how far they could go.- Leading and managing the layoffs.- Organization and preparation of events in-game.

Rio De Janeiro, Rio De Janeiro, Brazil

Worked as an administrative assistant focused on customer services. - My first contact with an administrative area, where I worked as support, solving problems and customer requests. - Faced several simple adjustments to the company's service platform.- Was able to learn and absorb a lot from others who worked in the same place.

Rio De Janeiro E Região, Brasil

Worked as a salesman at the retail company Timberland.- Acquired a lot of knowledge and practice in customer service over almost a year in the company, through contact with several customers of different types, moods, cultures, languages, ages and regions.- Teamwork with other salespeople designed to increase the profitability of the store as a whole.- Organization has always been a strong point for the establishment to remain presentable and tidy.- Commitment to scheduled schedules and goals were important factors that I absorbed and exercised.- Made contact with many administrative and bureaucratic problems that required knowledge in processes.