Responsible for understanding customer’s requirements and needs during the implantation process, communication between customer and internal technical teams, as well as to coordinate activities and do follow ups to meet deadlines. Business presentation to new partners/customers. Monitoring the negotiations and drafting of contract with the legal team. Implementation of the systems, integration process, parameterization, and approval. Structuring a CRM tool for managing and monitoring the growth… Show more Responsible for understanding customer’s requirements and needs during the implantation process, communication between customer and internal technical teams, as well as to coordinate activities and do follow ups to meet deadlines. Business presentation to new partners/customers. Monitoring the negotiations and drafting of contract with the legal team. Implementation of the systems, integration process, parameterization, and approval. Structuring a CRM tool for managing and monitoring the growth of partners and accounts/customers. Creation of documentation and translations. Support in the international expansion project. Show less

System administration and integration, prospection of ERPs, platforms and hubs. Approval and implementation of new stores and ERPs. Doubt resolution, internal and external support during the implementation process, focusing on Chinese sellers and using the Chinese language. Structuring the call/ticketing system. Support in structuring the implementation team. Account management and seller portfolio. Creation of materials and workshops in English and Mandarin.

Configuration, mapping and control of network equipment. Creation of diagrams to improve networks in airport control rooms. Monitoring of activities, installations and updates carried out in control towers. Treatment of data collected in fields, creation of network topology, elaboration and translation of detailed documentation (technical and electrical specification and configuration - quantity and arrangement of equipment, requirements and standards for application and structuring… Show more Configuration, mapping and control of network equipment. Creation of diagrams to improve networks in airport control rooms. Monitoring of activities, installations and updates carried out in control towers. Treatment of data collected in fields, creation of network topology, elaboration and translation of detailed documentation (technical and electrical specification and configuration - quantity and arrangement of equipment, requirements and standards for application and structuring, calculations of thermal dissipation, electrical and memory system consumption). Responsible for the elaboration and improvement of projects to modernize international sites and contact with customers. Show less